Receptionist / Personal Assistant
Resume:
English
Afrikaans
I’m very professional with experience in managing front desk operations
and providing exceptional customer service. I have strong skills in communication, problem-solving and multi-tasking, ensuring smooth daily operations. I’m a reliable team player, adaptive to change and focused on achieving results. I am eager to learn and grow in any position that I am placed thus I do believe that I will be a great benefit to any company that hires me.
A B O U T M E
C O N T A C T
E X P E R I E N C E
E D U C A T I O N
S K I L L S
L A N G U A G E
Pam Golding Properties Brackenfell
Process Pipe Bellville
Contributed to a welcoming environment by maintaining a clean and organized front desk area.
Greeted visitors warmly, guided them purposefully to their destinations within the building providing excellent first impressions on behalf of the company. Ensured timely responses to emails and facilitating efficient communication between clients and staff members.
Managed high volume of incoming calls, directing them to appropriate departments with professionalism and courtesy.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Administrative tasks - Managing our filing system, invoicing, printing, scanning and copying the necessary documents for staff. Customer service & communication - Answering customer inquiries, resolving customers concerns, communicating with staff and management. Other duties - Monthly stationary checks, maintaining the receptionist area and other spaces, preforming other tasks as assigned by management. Resolved customer problems and complaints.
Responded to inquiries from callers seeking information. Demonstrated strong multi-tasking and organizational skills while managing numerous tasks simultaneously under tight deadlines. Front Desk Receptionist Feb 2025- current
Administrative Assistant & Front Desk Receptionist 064-***-****
**************.***@*****.***
Cape Town
Matric
Stellenberg High School
2018 - 2022
Management Skills
Time- management Skills
Multi-tasking
Organizational Skills
Critical Thinking
Leadership
BOSMAN
COURTNEY
August 2024- Jan 2025
R E F E R E N C E S
DeKelder Restaurant & Winery
Merlot pharmacy, Table View
Handled high-pressure situations with compose, maintaining excellent service even during busy shifts.
Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
Kept server areas clean and stocked to increase efficiency while working tables. Exhibited strong multi-tasking abilities, balancing and managing multiple tables and orders while delivering prompt service.
Remained calm when dealing with difficult customers. Used cash registers and credit card machines to cash out customers. Demonstrated adaptability by quickly learning in a fast-paced environment. Provided back-up support during peak times or staffing shortages, demonstrating versatility and adaptability in contributing to various tasks. Optimized storage space usage through efficient organization and arrangement of items within the warehouse facility. Unloaded, sorted and stocked merchandise according to store layout and product placement.
Waitress Jan 2023-Nov 2024
Stock Assistant
Kotie blignaut
Phone:
Process pipe
Melissa Smit
Phone:
Pam Golding Properties
2018-2018
Judy De Beer
DeKelder Restaurant
Phone: 082-***-****
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