Qa Tester User Experience

Visalakshy Gnanakkumaran

Ph.no: 843-***-****

Status: US citizen

OBJECTIVE:

To obtain a challenging position as Software QA Analyst

PROFESSIONAL SUMMARY:

10+ years of experience in the Information Technology Industry as a QA Tester.

Firm knowledge of different phases of Software Testing including Agile methodologies and working in sprint-based environments.

Created and executed test cases to verify the functionality, performance, and user experience.

Maintained the thorough documentation of testing procedures and results.

Document and report bugs, usability issues, and other defects, working with the development team to prioritize and resolve them.

Conduct regression testing on each release to ensure that new updates do not impact the existing functionality.

Created test cases, ensuring thorough documentation of testing procedures and results.

Work closely with developers to understand features, provide feedback, and troubleshoot issues during the development cycle.

Strong communication skills to effectively work with developers, product managers, and other stakeholders.

Strong skill in Backend Testing using SAP, SQL queries to validate the data.

Extensive experience in identifying and suggesting improvements to business process or the IT implementation to bring value and simplify the end user experience.

Experience in Bug Tracking and Reporting using Test Director, Bugzilla, Footprints, TFS

Experience in User Support after each Project release.

Ability to work in a team environment or independently. (on different time zones)

Good at multi-tasking and working well under tight deadlines with high efficiency.

Expertise in analyzing User Requirements, Functional and Technical Specifications.

PROFESSIONAL EXPERIENCE:

TELUS Agriculture and Consumer Goods July 2022 – Feb 2024

QA Test Engineer

TELUS has a in-built applications for every participant in the supply chain, from seed manufacturers and farmers to grocery stores and consumer goods companies. Solutions that enable customers to optimize their businesses and move goods through supply chains with more accuracy and efficiency. Used Teamcenter for consumer goods testing with SAP as backend

Used Azure Portal

Responsible for analyzing the functionality of applications and generating manual tests to validate their performance.

Expertise in comprehensive integration testing to ensure seamless communication and data flow between producers and consumers, tested end-to-end data pipelines, ensuring the correct data from producers to consumers, involved in performance testing to evaluate throughput, latency, and overall system responsiveness.

Regression testing for every release.

Identifying and verifying bugs. Used SQL for backend testing.

Run builds using Github in both environments, QA and Prod

Writing test cases using MS Word

Using Manufacturing Tool and Postman Tool for data validation.

Actively participated in meetings with the Product Owners, Business analysts and development team to discuss application requirements and implementation details.

Worked with offshore developers’ team on different time zones

Applied feedback to improve documents and/or procedures, responsible for writing Release Notes

Responsible to conduct Retrospective meetings after each sprint.

Siemens, Digital Industry June 2016 - May 2022

QA Test Engineer

Worked as a QA Test Engineer and User Support on Teamcenter, Opcenter CORE, SEMI, Opcenter APS. Testing multiple web and client applications written in C# with Oracle and SQL as backend. Mobile testing using Appium, verifying Android and iOS, using Test Runner scripts.

Responsible for the core activities of the test effort which includes identifying and defining the required tests, monitoring detailed testing progress and results in each test cycle, evaluating the overall quality of testing activities with an agile PLM structure

Hands-on experience on Siemens Teamcenter Product Lifecycle Management (PLM) tool to store and manage product data

Did integration testing from Teamcenter to Opcenter through Connect MOM.

Coordinated testing efforts in Agile methodology. Create and update testing scenarios in cucumber framework using Visual Studio

Testing functional scenarios manually and automation testing using Test Runner. Running continuous integration for regression testing using multiple servers

Mobile Testing using Emulators for Android and iOS. Used TFS as defect tracking tool

Using SQL queries for backend testing.

Tested using Preactor APS – Advanced Planning and Scheduling software, Used Postman tool

Writing, editing User Guides, Release Notes.

Creating and/or editing flow charts, diagrams, and Screenshots for Training Documents. Applied feedback to improve documents and/or procedures.

Bank of America April 2014 – April 2016

Quality Assurance Analyst

Working as a QA Tester and User Support on multiple web and client applications written in C# with SQL backend. Applications deal with financial data and the organizational structure of BAC. Using Visual Studio for application builds and deploying the code for each release and also Smoke testing. Involved in weekly cross team meetings with Business and developers to discuss requirements, issues and status.

Documenting test cases based on Agile User Stories, supplemental functional requirements and direct interaction with project stakeholders. Providing QA estimates to meet requirements. Analyzing business requirements, procedures and problems

Facilitating meetings with the business/customers to gather and document requirements. Providing technical assistance to colleagues and clients

Documenting detailed expected results for functional, regression and system tests. Verify all test results to ensure the system is performing functions as described in business requirements and design documents.

Using TFS as defect tracking tool

Siemens Energy Mar 2013 – Feb 2014

Testing and Support Engineer

Worked as a Tester and User Support in a team for the Collaborative Product Development (CPD) project for CAD application. It is a Product Lifecycle Management (PLM) project to develop, implement, maintain and support the PLM process. Involved in weekly cross team meetings with developers and project managers to discuss issues and status reporting. Attended Release Management meeting and supported the code deployment by doing successful Smoke testing.

Developed and Test Cases based on the technical specifications and business requirements and executed all documented test cases. Extensive experience in validating and verifying and creating training documents for Siemens PG EN CAD, Part, ECM release process in Teamcenter as part of CPD testing team.

Log bugs using Bugzilla, retesting and closing bugs after issues were resolved.

Used SAP and Teamcenter CPD to verify the business processes as defined by CPD/Teamcenter and OneP/SAP.

Developed/Updated documents for Training Manuals, Release Notes and User Guide. Provided end user support for CPD Teamcenter users on IPEM, CPD/OneP Interface.

Responsible for providing detailed reproducible test cases to the development teams to fix the issues found during testing. Writing, editing User Guides, Release Notes. Creating and/or editing flow charts, diagrams, and other Screenshots for Training Documents.

HP, SC State Child Support Project June 2011 – Dec 2012

Quality Assurance Analyst

Worked as QA Analyst for the South Carolina State Government-Child Support Enforcement and Family Court Management System (CFS) project involving replacement of Legacy processing system with a component-based state-of-the-art technologies system. The “CFS Project” is defined as a project to develop, implement, maintain and obtain federal certification of a CSES that will provide comprehensive support to the operation of SC Child Support Enforcement (“CSE”) program and to develop, implement, maintain and provide comprehensive support to the operation of the Family Court Case Management System.

Created Test plans and data preparation for test scenario. Developed Test Cases based on the technical specifications and business requirements and executed all documented test cases. Performed Regression Testing, Smoke Testing. Updated regression documents for new functionalities. Good knowledge of Child Support Test Methodologies and followed V model of testing. Log bugs using Bugzilla, retesting and closing bugs after issues were resolved. Used QC for defect tracking and used Excel Add-On for exporting Test cases. Attended Release Management meeting and supported the code deployment by doing successful smoke testing. Provided weekly status reports. Using SQL Query to verify the tested data in the database.

EDUCATION:

Master’s in engineering, Anna University, Chennai, India

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