Scrum Master Project Manager

KEDDRICK A. WALKER, CSM

CONTACT:

214-***-**** - Mobile

********.******@*****.***

LinkedIn: https://www.linkedin.com/in/keddrick-walker-14260a32a/

Professional Summary

Versatile Technical Leader with a background bridging cloud infrastructure, agile software development, and client-centered solutions known for guiding cross-functional teams through complex transitions, whether virtualizing military-grade simulation systems. Combined problem-solving with a deep respect for process, always tailoring my approach to meet shifting business goals while keeping people at the center of the work.

Professional Experience

CAE USA – Software Developer Lead/Scrum Master

July 2022 – August 2024 Dallas, TX

Directed the full redesign of flight simulation software environments used by the U.S. Air Force, transitioning legacy systems into scalable virtual platforms.

Restructured agile ceremonies to streamline communication between developers and stakeholders—resulting in a measurable 40% improvement in delivery cadence.

Acted as a translator between product intent and code, working alongside junior developers to ensure every release met mission-critical standards without technical debt.

Using Jira to plan and manage team’s work. Assume accountability for the data team across scrums, driving sharing of information and consistency in approach and deliverables

Driving Innovation across technology portfolio, increasing efficiencies through process automation, and Agile application development with an emphasis on user experience and shorter developer cycle

Texans Can Academy – IT Cloud Analyst,

July 2020 – July 2022 Dallas, TX

Oversaw end-to-end management of three distinct infrastructure environments (Development, QA, Production), each supporting different school district functions.

Applied forensic analysis to system slowdowns and used vSphere diagnostics to resolve latency issues that had lingered for months prior.

Led a targeted upgrade across server infrastructure, trimming downtime by 50% without disrupting instruction during the academic year.

Exceeded goals on 2 projects by modifying extensive data into actionable business insights via data visualization and analysis

T-Mobile USA – Technical support Manager

October 2003 – March 2019 Dallas, TX

Served as both technical anchor and frontline support for a workforce of 500+ employees, often resolving system-wide issues before escalation became necessary.

Integrated IT security policies that significantly reduced endpoint vulnerabilities, shielding customer and employee data during a high-growth period.

Built a reputation as a go-to problem solver—bridging gaps between store operations and back-end systems with tailored solutions that cut support tickets by 30%.

Core Competencies

Cloud & Virtualization:

AWS (Cloud Architecture), Azure, Google Cloud, VMware ESXi, vSphere

Programming & Automation:

Python, PowerShell, GitHub, SQL, JIRA

Additional Details

Active Security Clearance

Open to Remote or Hybrid Work

Known for cross-discipline thinking, pairing enterprise-scale problem solving with on-the-ground execution

Certifications & Education

Certified Scrum Master (2020) – Dallas, TX

My Computer Career – IT Systems & Cloud Training (2019 – 2020)

ATI Institute (1999 – 2001)

Eastfield College, Business Technology Coursework (1998 – 1999)

Richland College, General Studies (1997 – 1998)

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