Inventory Management Customer Service
Resume:
Jonah Adames
Brooklyn, NY *****
************@*****.***
Professional Summary
Reliable and detail-oriented warehouse and retail associate with 4+ years of experience in stocking, inventory management, and order fulfillment. Proven ability to streamline logistics operations, ensure product quality, and support high-volume workflows. Strong communicator with a customer-first mindset, proficient in using technology to boost operational efficiency. Eager to contribute to team success and grow within a dynamic, fast-paced environment.
Willing to relocate: Anywhere
Willing to relocate: Anywhere
Work Experience
Stocker/Receiver
Acker Wines-Manhattan, NY
September 2024 to May 2025
• Assist customers with products; Suggesting Products
• Bring customers to location of items, when needed
• Provides courteous customer service
• General cleaning of shelves and other store areas
• Knows all laws and regulations pertaining to liquor sales and also laws pertaining to Hours of operation
• Completes assigned tasks in an efficient and timely manner
• Ensures correct placement of stock
• Rotates and faces product as required
Amazon Fulfillment Associate
Amazon-Staten Island, NY
February 2023 to June 2024
• Ensuring product meets quality requirements.Streamlined sorting and packing processes, enhancing efficiency in order fulfillment and inventory management while maintaining high quality standards.
• Meticulously prepared customer orders, ensuring accurate packaging and timely shipment, while adhering to strict quality control measures.
• Optimized scanning and inventory tracking procedures, leveraging technology to improve accuracy and speed in product identification and processing.
• Coordinated seamlessly with team members to efficiently load trucks, ensuring timely departures and maintaining a smooth logistics flow.
• Analyzed on-screen prompts and task directives, implementing strategic approaches to maximize productivity and minimize errors in fulfillment operations. Overnight Stocker
BJ's Wholesale Club-Brooklyn, NY
March 2021 to December 2022
• Restocked and organized perishables, ensuring optimal placement and accessibility.
• Maintained cleanliness of aisles, enhancing the shopping experience.
• Sorted and categorized products efficiently, reducing retrieval time.
• Ensured precise inventory management through meticulous stocking of perishables and non- perishables, maintaining optimal product placement and store organization.
• Orchestrated comprehensive store resets with team members, ensuring smooth product transitions and elevating overall customer shopping experience. Education
Edward R Murrow High School-Brooklyn, NY
September 2016 to September 2020
Skills
• Computer literacy
• Microsoft Office
• Organizational Skills
• Customer Service
• Warehouse experience
• Shipping & Receiving
• Maintenance
• Negotiation
• Cleaning Experience
• Order Picking
• Cash Handling
• Fundraising
• Pallet Jack
• Communication Skills
• Serving
• Packaging
• English
• Moving Experience
• Load & Unload
• Cashiering
Certifications and Licenses
Food Handler Certification
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