Machine Operator Customer Service

309-***-**** Rita Ramia *********@*****.***

Experienced front-line specialist

Qualifications

Experienced as a customer service representative (2+ years), bank teller (10+ years), and line lead/machine operator across various fields (8+ years)

Strong ability to effectively manage multiple tasks with time constraints

Great team player and extensive experience/skills in collaboration and communication

Strong ability to effectively organize and manage multiple assignments with hard deadlines Career Experience

Line Lead/Machine Operator – Sandridge Crafted Foods – Morton, IL (August 2024 – June 2025)

• Managed 5+ subordinates and handled machine repairs/maintenance

• Push-production and time-tracked production management

• Worked on the line with team to ensure quality and packaging were up to company standards

• Member of the safety committee: reported any unsafe working conditions to create awareness and inspire changes to improve working conditions (getting more members CPR certified, etc.) Bank Teller – State Bank – Washington, IL (January 2024 – July 2024)

• Catered to customer needs including daily transactions for personal and business purposes

• Trained and supervised new employees on the company brand and job responsibilities

• Handled drawer and reconciliation for the ATM and safe

• Managed the creation of new accounts and closing of accounts Inventory Clerk – L&T – East Peoria, IL (January 2023 – December 2023)

• Pulled and packed orders consisting of materials such as fittings, copper, PVC, etc.

• Operated a forklift to haul large pallets and other heavy materials to fulfill warehouse orders

• Created shipping labels and BOL paperwork for sales orders being delivered via delivery drivers

• Inventory checks on part locations as sales orders were pulled

• Corrected any discrepancies on part orders as needed Assembly Line Worker – Rivian – Bloomington, IL (November 2022 –December 2022)

• Hand-assembled various kits using power tools, soldering, etc.

• Assembled electrical wiring harnesses for switchgear generator, power modules, panels, etc.

• Maintained floor area tidiness to ensure safety was up to company standards

• Placed incoming inventory in specific storage locations to promote transportation efficiency Skills & Honors

Software

MS Office 365

Process Knowledge

Ledger Balancing

Cash Handling

Data Entry

Machine Operation

Customer Service

Languages

English (Fluent)

Arabic (Fluent)

Contact this candidate