Customer Service Experience

WENDELL ANSON

*******@*****.*** 845-***-**** Orlando, FL 32826

Summary

Charismatic and charming Bartender offering many years of experience in a variety of venues, consistently providing patrons with superior service. Familiar with a wide range of beers, liquors, wine and cocktails. Ability to work seamlesssly with team members to serve customers while meeting the demand in busy environments. A friendly, upbeat individual possessing outstanding people skills, strong work ethics, and a passion for delivering an exceptional customer experience.

Skills

Mixology techniques

Craft beer knowledge

Customer service

Cash handling

Inventory management

Drink preparation

Experience

Union House Inn Walden, NY

Bartender

04/2022 - 05/2025

Local, neighborhood pub and sports bar with loyal clientele. Host to APA (American Poolplayers Association league, and World Tavern Poker league.

Serviced an average of 50 to 75 patrons per shift plus filling waitstaff orders and serving patrons eating at the bar.

Busy Bar featured large selection of craft beers, Knowledge of and ability to mix variety of alcoholic/non-alcoholic drinks.

Golden Rail Ale House Newburgh, NY

Bartender/Sub

01/2020 - 03/2022

Hired as part-time bartender primarily as fill in. Position provided supplement income during tenure at Resorts World Casino.

Resorts World Casino Newburgh, NY

Bartender

06/2021 - 02/2022

Fast-paced, busy casino bar providing service direct to customers as well as filling waitstaff orders.

Adhered to Resort World's standards, ingredient measures & requirements for drink orders.

Creekside Pub & Grill Milton, NY

Bartender

03/2014 - 08/2019

Funky, local pub serving beer, pizza & simple bar food - where "everyone knows your name!"

Mixed, poured & served drinks, ordered & served food, and managed bar tabs for regulars.

Castaways Pub Cornwall, NY

Bartender/Manager

06/2005 - 12/2013

Casual local pub/sportsbar featuring great cocktails, indoor/outdoor seating, water views and live music.

Crowded, busy bar from opening to closing. Serviced an average of 50 - 75 customers per shift plus filling waitstaff orders.

Performed weekly ordering of necessary supplies such as glasses, mixers and garnishes.

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