Executive Assistant Administrative Support
Resume:
Patience Mubaiwa
* ******* *****, *******, ******
Email: *********@*****.***
Phone: +263-***-***-***
Professional Summary
Detail-oriented and proactive administrative professional with over 3 years of experience as an Executive Assistant to the Workplace Wellness Director at Zimworx. Proven ability to manage complex schedules, facilitate communication between stakeholders, and maintain efficient office operations. Committed to supporting executive leadership and enhancing organizational effectiveness.
Skills
Administrative Support: Proficient in managing schedules, coordinating meetings, and maintaining organized filing systems.
Client Relations: Strong ability to build and maintain relationships with clients and team members, ensuring satisfaction and effective communication.
Project Management: Experienced in monitoring and evaluating projects, with a focus on meeting deadlines and achieving organizational goals.
Financial Management: Skilled in banking operations, income monitoring, and financial reporting, ensuring accuracy and compliance.
Information Management: Adept at developing and maintaining databases, gathering relevant information, and disseminating it effectively.
Report Writing: Competent in drafting reports and meeting minutes, ensuring clear documentation and communication of key points.
Coordination and Facilitation: Experienced in coordinating activities, workshops, and meetings, fostering engagement and collaboration.
Empathy and Support: Compassionate and nurturing approach to workplace wellness, providing emotional and spiritual support to team members.
Problem Solving: Strong analytical skills to identify issues and propose effective solutions, enhancing operational efficiency.
Professional Experience
Zimworx
Executive Assistant to the Workplace Wellness Director
March 2023 – March 2025
Acted as the primary point of contact between the director and internal/external clients, managing inquiries and requests with professionalism.
Efficiently managed the director's calendar, scheduling meetings and appointments to optimize time management.
Prepared comprehensive reports, memos, invoices, letters, and presentations, ensuring accuracy and attention to detail.
Organized and maintained corporate records, documents, and reports for easy retrieval.
Accurately recorded meeting minutes (Online and In person) and communicated follow-up actions to relevant stakeholders.
Coordinated travel arrangements, ensuring all logistics were seamlessly managed.
Provided general administrative support, contributing to a well-organized and productive office environment.
Ensured a professional visual outlook of the director’s office and reception area
Created weekly and monthly departmental reports to track activities and progress.
Managed cash requests and disbursements for departmental needs.
Zimbabwe Association of the Visually Handicapped (ZAVH)
Administrator/ P.A to Director
August 2016 - January 2022
Managed banking operations, ensuring accurate financial transactions and reconciliations.
Monitored organizational projects, ensuring alignment with strategic goals.
Administered the organization's complex, coordinating maintenance and operational needs.
Processed income monitoring and receipting, maintaining accurate financial records.
Managed and tracked organizational assets, ensuring proper oversight.
Assisted in coordinating ZAVH activities nationwide, enhancing program implementation.
Documented meeting minutes and prepared reports on activities and workshops.
Developed and maintained a national and sectoral database, updating it as necessary.
Gathered and disseminated relevant information to ZAVH members.
Facilitated meetings and capacity-building workshops, promoting participant engagement.
Conducted environmental assessments, briefing the Executive Director on pertinent issues.
Managed financial requests for ZAVH activities, ensuring compliance with budget guidelines.
Created and maintained organized filing systems for efficient document management.
Handled telephone and email inquiries, drafting general replies on behalf of the Director.
Scheduled appointments and managed the Executive Director's calendar.
Conducted monitoring and evaluation of projects, producing narrative reports.
Engaged with vulnerable members, providing support and resources.
Education
Zimbabwe Open University
[Bachelor of Science in Psychology] – In Progress
Harare Theological College
Diploma in Theology - 2020
Zimbabwe Red Cross Society
Nurse Aide- 2023
IAC
Diploma in Office Management – 2021
Certificate in Executive Secretarial - 2020
Harare Theological College
Certificate in Theology _ 2009
Lifelong College
Certificate in Journalism - 2006
Victoria High School
A Level 10 Points - 2003
Key Achievements
Successfully planned and executed a Christmas Drive for orphanages, ensuring children experience the joys of Christmas.
Organized hearing tests and support for a child recovering from abuse, contributing to her educational success.
Initiated a mentorship program for teen mothers, fostering confidence and empowerment.
Projects
Christmas “Adopt a Child Run”
Successfully planned and executed a Christmas Drive to get Christmas Clothes for Orphanages which our organization supports. This ensured all kids got to experience the joys of Christmas
Acquisition of Hearing Aids
Successfully organized tests and hearing aids for a young child who had been physically abused to the point of bursting her eardrums. This development helped her navigate her everyday life and her results in school where a testimony of the change these brought. This can give her a fighting chance in life
Mentorship and Discipleship
Started a mentorship and discipleship program for teen mothers to give them the support they need as they navigate the scary new paths in their lives. This has seen more young ladies being more confident and hopeful that life can give them a second chance 6.
REFERENCES
Silvia Linington- Dean of Students
Harare Theological College
Esther Munakopah- Director- Human Resources
Zimworx
******@*******.***
Natsirai Mayhew- Project Manager
Zimworx
***********@*****.***
Contact this candidate