Billing Specialist Utility

TONI L. ORTIZ

**** ******** ***, *****, ** *****

**************@*****.***

Dedicated and focused Utility Billing Specialist who excels at prioritizing work, completing multiple tasks simultaneously and following through to achieve company goals. Dedicated team player. Meticulous attention to detail. Results oriented, self-starter, and strong problem solver. FEBRUARY 2023 – PRESENT HERITAGE AUTOMOTIVE REPAIR, MERIDIAN, ID BOOKKEEPING

Prepares final monthly reporting (Balance Sheet and P&L)

Performs analyses/audits of data to ensure accuracy of vendors invoices.

Processes and reconciles vendors invoices for payment.

Reviews accounts for accuracy and completeness. Investigates and resolves problems.

Provides response to specific customer questions requiring additional research.

Assists finance/accounting with payment preparation, misapplied payments and inquiries.

Maintains costs by general ledger transactions

Filing.

Maintaining a clean and organized office setting.

Independent after hours scheduling working as a team with two others for all accounting needs. MARCH 2022 – MAY 2025 CROWN UTILITIES, LLC, NAMPA, ID JOINT UTILITY BILLING SPECIALIST

Prepares and produces final joint trench bills.

Performs analyses/audits of data to ensure accuracy of reporting and billing.

Processes and reconciles payments and assists customers by phone and in person.

Reviews accounts for accuracy and completeness. Investigates and resolves problems.

Provides response to specific customer questions requiring additional research.

Assists finance/accounting with payment preparation, misapplied payments and inquiries.

Maintains compliance with state archival regulations.

Reconciles inventory against customer invoice.

Maintains forms inventory.

Orders office supplies.

MARCH 2006 – MARCH 2022 TRACK UTILITIES, LLC,

MERIDIAN, ID

JOINT UTILITY BILLING SPECIALIST

Prepares and produces final joint trench bills.

Performs analyses/audits of data to ensure accuracy of reporting and billing.

Processes and reconciles payments and assists customers by phone and in person.

Reviews accounts for accuracy and completeness. Investigates and resolves problems.

Provides response to specific customer questions requiring additional research.

Assists finance/accounting with payment preparation, misapplied payments and inquiries.

Maintains compliance with state archival regulations.

Makes copies of plat maps.

Maintains forms inventory.

Orders office supplies.

FEBRUARY 2002 – MARCH 2006 MASCO, INC, BOISE, ID

RECPTIONIST AND ACCOUNTS PAYABLE SPECIALIST

NOVEMBER 2001 – SEPTEMBER 2002 ONLY ONE DOLLAR STORES, BOISE, ID SALES ASSOCIATES

SEPTEMBER 1997 – SEPTEMBER 2001 TACO TIME, BOISE, ID ASSISTANT MANAGER AND SUPERVISOR

OCTOBER 1994 – AUGUST, 1997 MCDONALD’S, BOISE, ID

CUSTOMER SERVICE AND CREW TRAINER

EDUCATION

MAY, 1997: GENERAL EQUIVALENCY DIPLOMA (GED), STATE OF IDAHO Focus on Accounting, Computers, Mathematics

SKILLS

• Extensive Customer Service

• Bookkeeping, Balance Sheets

• Works Well in Team Environment

• Microsoft Suite Software, Excel

• Payroll

• Scheduling

• Multitasker

• Job Prioritization

• Expert in Contracts, Utility Regulations

• Intro to HR

ACCOUNTING SOFTWARES USED

Partner

JDE

Intuit Quickbooks

Intuit Quickbooks Online

Vista

Foundation

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