Haley Currie
[417-***-****] [***********@*****.***]
Springfield Mo 65803 ]
Dedicated customer support professional with experience in remote customer service, chat support, and call center roles. Skilled in assisting customers with software navigation, troubleshooting, and providing clear, step-by-step guidance. Passionate about delivering excellent service and ensuring a smooth user experience. Seeking a role where I can leverage my communication and problem-solving skills, and any other way I can be of use and helpful.
*Skills and Qualifications -
•Strong ability to assist customers with software navigation and troubleshooting
•Experience in phone, video, and chat-based customer support
•Tech-savvy with the ability to learn new systems quickly
•Excellent verbal and written communication skills
•Ability to work independently in a quiet, distraction-free environment
•Reliable computer and internet setup for remote work
Work Experience
Remote Customer Service & Chat Support
Rev.com 2020-2025
FancyHands 2021-2025
Amazon chat support 2022-2025
CloudWorker 2022-2024
•Provided chat and email support for customers, resolving issues efficiently
•Assisted users in navigating software platforms and troubleshooting technical issues
•Maintained high customer satisfaction ratings through clear and helpful communication
Waitress & Customer Service Representative
[Rib crib]
Start- End dates- 2009-2015
•Delivered excellent customer service in a fast-paced environment
•Handled customer concerns, ensuring a positive experience
•Developed strong interpersonal and multitasking skills
Preschool Teacher
-Missiah lighthouses child and Family development center
Start-End dates -2023-2025
•Communicated effectively with parents and staff to provide the best experience for children
•Created and maintained an organized, distraction-free environment
Education
[Associates degree]
[Ozark Tech, Springfield Mo and Rolla Mo]
•[Year of Completion-2013]•
]
Technical Skills
•Familiar with online customer support platforms and remote work tools
•Proficient in basic troubleshooting and navigating web-based software
•Quick learner with the ability to adapt to new software systems
Additional Information
•Available for flexible scheduling, including evenings and weekends
••Located in Springfield mo and eligible to work in the U.S.