Call Center Representative RDA

MELISSA P. RYAN

Registered Dental Assistant

619-***-****

*******.*******.****@*****.***

Education

•RDA Certification UEI College, Chula Vista

•Teacher’s Aide degree, Harcourt Direct

Professional Experience

Children’s Choice Healthcare, Buckeye, Az 2023 to present

Orthodontic Assistant

•Maintaining accurate records of patients' oral health histories and treatment progress.

•Educating patients on oral hygiene and life with braces, appliances, and Invisalign

•Isolating and bonding brackets, bands, buttons, attachments, and motion appliances

•Taking x-rays, scans, and photos to document patient information

•Fit and instruct on headgear, expanders and retention appliances

•Ensuring patient and parent comfort supporting a positive and fun environment

UEI College, Phoenix, Az 2020 to 2023

Dental Assisting Instructor

•Implementing curriculum based on school standards in a hybrid setting

•Teaching hands-on dental assisting skills

•Assisting with completion goals by calling drop out students and encouraging them to complete their curriculum

•Student tutoring in Reading, Writing, and Math for the high school program placement test

Mira Mesa Dental & Orthodontics, Mira Mesa, CA 2019 to 2020 Dr. Haider Faris DDS

Registered Dental Assistant

•Endodontic and Orthodontic assistant

•Main assistant to oral surgeon (Dr. Faraji)

•Weekly and Monthly maintenance of dental equipment

•Trained on the use of panoramic and CT scan equipment

•Trained in use of Patterson Eaglesoft dental software

•Front office duties – contacting and scheduling patient for treatment and hygiene recall

La Jolla Dental Care, La Jolla, CA 2017 to 2019 Dr. Charles Briscoe DDS

Registered Dental Assistant

•Lead Cerec Assistant for all things Cerec

•Lab duties, study models, material tracking and maintenance logs

•Fabrication of power movement trays, sports/occlusal guards, retainers

•Cosmetics, Invisalign, Snap On Smile

•Prescription/First Aid Kit inventory

•Front office duties, concierge, insurance verification, new patient tracking

Brian Davey DDS Inc., San Diego, CA 2015 to 2017 Dr. Brian Davey DDS

Registered Dental Assistant

•Complete Health Dentistry implementation through Next Level Practice protocol

•Same day Cosmetic reconstruction with Eddie Corrales and Downtown Dental Designs

•Cerec procedures and equipment maintenance

•Prescription/First Aid Kit inventory

•Twilight sedation/nitrous procedures assistant

•Sports guard, occlusal guard, retainer and oral surgery splint fabrication

•Product orders/ Inventory

•Overseeing office maintenance and repairs

Ben Mandel DDS Inc., La Mesa, CA 2011 to 2015 Dr. Ben Mandel

Registered Dental Assistant

Manage the back-office duties and employees

•General dentistry procedures, including temporary crowns

•Assist with oral surgeries, sedation, implants, perio and endo

•Cerec imaging, designing, crown fabrication, custom glazing, and try in

•Maintenance of the Cerec machine and milling unit

•Cosmetic dentistry, Lumineers, Snap On Smile, 6 Month Smiles

•Digital x-rays and intraoral camera

•Dentrix Procedure documentation

•Handpiece repair and maintenance

Certifications

RDA (CA) CDA (AZ)

•RHS

•CPR

•Coronal Polishing

•Pit and Fissure Sealants

•Ultrasonic Scaling

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