Scrum Master/Project Manager
Resume:
KIRANKUMAR K PATEL
******************@*****.***
Bellevue WA 98008
An Innovative and result oriented professional and Well-versed with strong Process/Scrum Master/Coach Skills as well as Business Acumen. Strong leader, skilled in enlisting the support of all team members in aligning with project and organizational goals and self-directed individual with strong communication and proficient in resource allocation. Demonstrated unwavering dedication about transforming organizations to the Agile methodology. Successful possessor of the technical vision with hands on agile, waterfall and iterative methodologies known for ability to produce high-quality deliverables that meet the timelines and budgetary targets.
Core Competencies
● Agile/Scrum & Waterfall Project Management
● Cross-Functional Team Leadership/Agile coaching
● Program, Stakeholder & Vendor/Delivery Management
● Process Optimization
● Risk Mitigation & Change Management
● Budgeting & Resource Allocation
● Jira, Confluence, MS Project, Trello
Professional Experience
META Reality Labs, Redmond, WA
Process Lead/Scrum Master
02/2022-03/2025
● PL/PO for Groundbreaking Meta reality labs SW/FW Teams Process Leads for 3 cross functional Teams
● Led the design, implementation, and optimization of embedded firmware architecture for microcontrollers and IoT devices, resulting in measurable improvements in system performance and reliability.
● Consistent PO/FW product team velocity maintain & achieved for each Quarter by 240 points
● Established and enforced coding standards and best practices for firmware development, including code reviews, unit testing, and automated validation, to ensure high-quality deliverables and regulatory compliance.
● Lead/initiate a Boot/Security Track to define the scope for the product development and customers to engage continues stakeholder communication and improvement
● Troubleshooting and debugged complex firmware issues using advanced tools and methodologies, achieving high first-pass success rates and improving device uptime to 99.9%.
● Service now IoT Platform- Wells Fargo (05/2020-12/2022): Led the successful Kanban to Agile transformation and SAFe PI planning for a new ServiceNow program, optimizing product design and backlog, increasing team velocity by 18%, improving budget efficiency by 10%, and enabling four high-performing Scrum/Kanban teams to deliver enhanced user experience and business outcomes.
● Boing Management System (BMS) Data & Analytics Application - Boeing (12/2018-03/2020): Doubled team capacity from 23 to 47 story points per sprint through effective PI planning, conflict resolution, and backlog management, resulting in a 27% increase in production value and recognition as Best Team Member for crisis production support.
● Customer Analytics Dashboard - Primerica (04/2017-11/2018): Applied SAFe practices to reduce churn and bugs by 30%, increase sprint velocity from 60 to 69 story points, and enhance team performance through improved feedback loops, budgeted dependencies, and effective communication tools.
SunTrust Bank, Atlanta, GA
Scrum Master
10/2015-03/2017
● Led Agile transformation for 3 cross-functional teams in a Fortune 500 banking client, implementing SAFe frameworks to increase sprint velocity by 35% (from 45 to 61 story points/sprint) while reducing regulatory compliance risks through automated Jira workflows and real-time risk dashboards.
● Reduced cycle time by 28% for core banking software releases by refining backlog prioritization with product owners, integrating Confluence for requirement traceability, and resolving dependencies flagged during PI planning events, ensuring alignment with FFIEC compliance standards.
● Simplified KYC/AML process automation by collaborating with compliance teams to translate regulatory requirements into 150+ user stories, achieving a 40% reduction in manual reviews and a 95.8% audit success rate for client onboarding systems.
● Mentored 4 newly formed Scrum teams through a legacy system migration to microservices architecture, leveraging Azure DevOps for CI/CD pipelines and improving deployment frequency by 50% (bi-weekly to weekly releases) without downtime.
● Boosted stakeholder satisfaction by 25% (measured via NPS surveys) by introducing burn-up charts and bi-weekly sprint demos to IT and business leaders, ensuring transparency in $2M+ projects like mobile banking app redesign and fraud detection API integration.
● Application Integration Team - PNC Bank (01/2014–09/2015): Introduced Agile and Scrum practices to the team, maximizing productivity by 37% through targeted developer support, minimizing impediments via effective retrospective actions, and optimizing bug resolution with continuous feedback and sprint review demos during.
● Cardinal Health (06/2012-12/2013): Guided project budgeting with the Program Manager to achieve a 7% product cost savings, implemented Kanban and Scrum boards to enhance MVP visualization each sprint, anchored the bug triage process to improve application quality, and was twice recognized as “Best Team Leader” during Quarterly PI planning.
● Business Analyst – Alliance Bank (08/2009-05/2012): Prepared comprehensive BRD, FRD, and SRS documents with detailed use cases and manuals, developed Agile business process models to document current and future workflows, and implemented IECT, resulting in an 11% revenue increase for the business and project; recognized as Best Employee among the Product team for the fiscal year 2009-2010.
EDUCATION
Gujarat University
Bachelor’s Degree 2001
-Inter Collage Cricket Player
Certifications
- SAFe 4.5 CSM
Technical Skills:
Methodologies:Agile, Kanban, XP, Waterfall
Management Tools:GSD, Tasks, JIRA, Azure, TFS
Database:Teradata and SQL Server
Testing Tools:IBM Infosphere, IntelliJ, GitHub, performance, Regression Operating System:Windows, LINUX, Google
Change Management Tools:ServiceNow, IBM Rational ClearQuest
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