Branch Supervisor
Resume:
Vanessa Eighmey
Jacksonville, FL 32218
**********@*****.***
Highly organized and adaptable professional with expertise in technology,
time management, organization and workflow optimization. Adept at managing records, processing information with accuracy, and ensuring seamless administrative operations in fast-paced environments.
EXPERIENCE
Alive Credit Union, Jacksonville, FL — Branch Supervisor APRIL 2024 - PRESENT
Managed daily branch operations, security protocols, and supply orders. Oversee transactions, account openings, and loan application processing. Organized reports, maintained confidential records, and streamlined task management.
Deliver outstanding customer service across multiple communication channels. Utilizing Microsoft Office Suite and Google Workspace for efficient task completion.
Alive Credit Union, Jacksonville, FL — Teller/Member Service Representative
OCTOBER 2023 - APRIL 2024
Led Drive-Thru teller operations, ensuring seamless service. Assisted with account openings, loan applications and incoming mail processing.
Provided support across branch locations and conducted research tasks.
Tompkins Community Bank, Ithaca, NY — Senior Bank Teller JUNE 2022 - SEPTEMBER 2023
Conducted audits, resolved customer issues, and managed workflow efficiency.
Led team meetings, trained new hires, and coordinated branch tasks. Teller – NOVEMBER 2020 - JUNE 2022
Processed transactions, created settlement proofs via Excel, and managed weekly cash orders.
Assisted with account openings and customer inquiries.
Trumansburg Shur Save, Trumansburg, NY — Cashier
Manager
AUGUST 2017 - JUNE 2020
Supervised store operations, optimized workflows, and ensured financial accuracy.
Provided excellent customer service, managed nightly bank deposits, and end of day reports.
EDUCATION
Charles O. Dickerson High School, Trumansburg, NY — HS Diploma
JUNE 2019
Ithaca College, Ithaca, NY — Degree
AUGUST 2019 - MARCH 2020
Received two scholarships to pursue studies in Business Administration. Took an academic leave due to personal circumstances and the COVID-19 pandemic, pivoting to professional experience in financial services and customer relations.
CERTIFICATIONS & SKILLS
Certificate in Data Entry Tools
& Techniques - ALISON
Proficient in Microsoft Office
Suite & Google Workspace.
Strong leadership,
communication, and
organizational skills.
45-50 WPM Typing Speed
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