Operations Manager Content Writer

JH

JAMES HESEMEYER

****************@*****.*** 203-***-**** Denver, CO 80203 WWW: Bold Profile Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Staff management

Cash handling

Employee training

Conflict resolution techniques

Audience engagement

Visual storytelling

Content curation

Content strategy development

Strong research skills

Exceptional storytelling

Editing and proofreading

Adaptive writing style

Starbucks Denver, Colorado

Shift Supervisor

11/2021 - Current

Managed inventory levels, ensuring stock availability while minimizing waste through effective ordering practices.

Coordinated scheduling to optimize staffing levels during peak hours, ensuring smooth operation of shifts.

Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations. Implemented operational improvements that enhanced workflow efficiency and improved customer satisfaction.

Monitored staff performance, providing constructive feedback to foster professional development among team members.

Self-Employed Denver, Colorado

Creative Content Writer

09/2015 - Current

Managed inventory levels, ensuring stock availability while minimizing waste through effective ordering practices.

Coordinated scheduling to optimize staffing levels during peak hours, ensuring smooth operation of shifts.

Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations. Implemented operational improvements that enhanced workflow efficiency and improved customer satisfaction.

Monitored staff performance, providing constructive feedback to foster professional development among team members.

University of Rhode Island Kingston, RI

Bachelor of Arts in English, Psychology, Secondary Education 05/2019

Summary

Skills

Experience

Education and Training

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