Front End Human Resources

Catherine Goldsworthy

*** ********* ******, *************, ** 42701 517-***-**** **********@*****.***

CLEARANCE AND CERTIFICATIONS

Secret (Department of Defense) - Active

Security+ CE - DoD 8570.01-m – IAT Level 2 – Renews 2027/06

Cybersecurity Certificate – Sullivan University

System Support and Administrative Certificate – Sullivan University

Medical Billing Certificate (ICD9) – Lansing Community College

EXPERIENCE

SAIC March 2024 to Present

Test Developer US Coast Guard

Environment: Agile framework, Angular J front end, Python for back end and middle API

Tools: JIRA, Snagit, Moodle, Learning Record Store, IntelliBoard, Rustici (Content Controller), MS Word and Excel

Successfully tested the Learning Management System replacement for the Coast Guard, released in 2024. Ensured the system was free from major and minor bugs. Edited the documents the technical writer produced for the Coast Guard as system reference materials. Ensured accuracy of format, proper spelling, punctuation and semantic use. Created test cases and test data for routine testing and UAT testing. Worked closely with developers to create a smooth user experience. Went onsite to facilitate and support UAT with customers. Proactively tested usability on the new Competency Management Tool application throughout the development process. Reported bugs during development and testing phase to ensure all features function per requirements. This system replaces decades of hauling around heavy binders of paper forms to an electronic application that effectively tracks the progress of Amateur Marine Inspectors.

SAIC Fort Knox, KY Dec 2012 to March 2024

Test Developer US Army Human Resources Command (HRC)

Environment: Web applications, Oracle database, C# API and Angular front end

Tools: TypeScript (Cypress), Azure DevOps, Snagit, TOAD, SQL, and MS Teams

Successfully tested three replacement applications for critical casualty division supporting all branches of military service, saving hours in user input, frustration, and inaction. Created dozens of end-to-end automated tests in JavaScript/TypeScript (Cypress), saving developers and testers untold numbers of hours in retesting basic functionality across all three applications. Worked directly with stakeholders to ensure a solid understanding of requirements was met.

VOLT Fort Knox, KY Jun. 2012 to Nov. 2012

Senior Tester US Army Human Resources Command (HRC)

Environment: Mainframe

Tools: TSO/ISPF, Roscoe, Data Query, Endevor, CaliberRM, HP ALM/QC, Serena

Wrote and executed COBOL/JCL test cases, ensuring Individual Ready Reserve systems functioned as expected. Accurately created and maintained test data. Worked with numerous teams ensuring mainframe system for IRR and Active Reserve training and other duties were recorded accurately and contributed to their total time in service.

Compuware Lansing, MI Jan. 2009 to May 2012

Software Tester State of Michigan

Environment: Oracle and Java

Tools: TOAD, SQLPlus, Action Request System (Remedy), HTML, Excel, Sharepoint, Microsoft Office Suite

Analyzed data and coordinated with multiple agencies to accurately track and reimburse the State of Michigan funds from non-custodial parents, as well as releasing bench warrants in a timely manner to prevent false imprisonment. Tested data as well as software and trained others in this vital role. Engaged with user group discussions with business analysts, stakeholders, developers and managers to create requirements.

Compuware Lansing, MI Jan. 2002 to May 2008

Software Support Technician State of Michigan

Environment: Oracle and Java

Tools: TOAD, SQLPlus, Action Request System (Remedy), HTML, Excel, Sharepoint

Worked with 83 counties in the State of Michigan on tier one support for Child Support Enforcement application; answered questions regarding Child Support software, solved technical and application level issues in real time; documented issues and resolutions in a standardized manner to ensure other support personnel could find the issue and resolve for their customers as quickly as possible; developed procedures to streamline processes and communication; listened closely to determine whether issue was with the software, the hardware or the network; worked individually and as part of a team.

Compuware Grand Rapids, MI Sep. 1998 to Dec. 2001

Software Developer State of Michigan

Environment: Mainframe

Tools: COBOL, JCL, CICS, Xpediter, File-AID/MVS, Panvalet

Worked with a major retailer in the replenishment group. Met with business users to obtain requirements for updating or creating CICS screens; maintained COBOL batch jobs with regular updates from business users to include upcoming sales data Created, modified and tested the existing batch and online programs; maintained the inventory programs for the Telxon 960 units; supported daytime and nighttime pager to solve immediate on line or batch issues or to support customers.

Compuware Grand Rapids, MI Sep. 1997 to Aug. 1998

Software Developer State of Michigan

Environment: Mainframe

Tools: TSO/ISPF, EDISIM 3.1, COBOL, JCL, CICS, Expediter

Worked with a major retailer in the EDI group. Met with business users to obtain requirements for program updates; updated and tested maps from multiple versions of three of the EDI standards (VICS, X12, UCS) using the EDISIM 3.1 tool. The company kept the current version of each standard along with the prior nine versions. All had to be maintained and tested.

EDUCATION

Bachelor of Science in Information Technology

Sullivan University Louisville, Kentucky

Medical Billing Certificate (ICD9)

Lansing Community College, Lansing, Michigan

Bachelor of Arts in History, Minor in Political Science

Spring Arbor University Spring Arbor, Michigan

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