ANITA NYECHE-ENYI
*********@*****.***
LEKKI PARADISE 2 ESTATE CHEVRON
ALTERNATIVE ROUTE, LAGOS
I am an Administrative professional and with my experience, I will deliver exceptional support and expertise at any level of any organization. I am detail-oriented as well as result oriented, which is why I enjoy tasks that help me develop my time management skills, prioritization skills and all-round professionalism P E R S O N A L O B J E C T I V E
W O R K E X P E R I E N C E
E D U C A T I O N
C O R E C O M P E T E N C I E S
I assisted with client needs and various user experience bottlenecks by listening to client complaints and providing viable solutions thereafter
I ensured smooth communication flow between executives, staff and external contacts I coordinated general schedules, meetings, prepared presentation reports, and handled all correspondence
M A V E R I C K & S P E C T R E
OND MASS COMMUNICATION
P O R T H A R C O U R T P O L Y T E C H N I C R I V E R S S T A T E Team Player
Reliability
Accountability
Organized
Discrete & Confidential
Emotional Intelligence
Google Suite & Microsoft Office
Computer Proficiency
Excellent communication skills
Problem-solving
Time management
Consistency & Dedication
HND MASS COMMUNICATION
K E N S A R O W I WA P O L Y T E C H N I C R I V E R S S T A T E N O V E M B E R, 2 0 1 9 - N O V E M B E R, 2 0 2 1 N O V E M B E R, 2 0 1 6 - N O V E M B E R, 2 0 1 8 C U S T OMER C A R E R E P R E S E N T A T I V E
Executive Assistant
O C T O B E R, 2 0 2 3 - P R E S E N T
I provided high level administrative support in a fast-paced work environment. I handled all administrative correspondence such as; screening calls, redirecting mails, planning meetings and travelling arrangements, and so on
Ensured seamless operations by developing customer service support using adept organizational tools S T G T H A P R O D I G Y
Personal Assistant
J A N U A R Y, 2 0 2 3 - O C T O B E R, 2 0 2 3
I provided excellent customer service simply by addressing every pain point of customer complaint I collaborated with team members to improve the customer enquiry help-desk which led to about 30% increase in general customer satisfaction
I prepared, edited, and maintained confidential and accurate reports C L O S E T P I M P N I G E R I A L T D .
Customer Care Representative
F E B R U A R Y, 2 0 2 2 - N O V E M B E R, 2 0 2 2 C E R T I F I C A T I O N - H U M A N R E S O U R C E S M A N A G E M E N T P R O F E S S I O N A L
( P R O J E C T S A F E T Y A N D M A N A G E M E N T I N S T I T U T E )