Briyana Cruse
Beaumont, TX *****
***.*********@*****.***
Friendly and highly motivated with experience, communication and leadership skills Work Experience
Front Desk Receptionist/Supervisor
Exygon Health and Fitness Club-Beaumont, TX
January 2024 to Present
• Greet members and guests with a smile and enthusiasm
• Check in all members and guests in accordance with company procedures
• Assists with membership retail and product sale
• Answer phone in a courteous, helpful, professional manner Kids Club Attendant
Exygon Health and Fitness Club-Beaumont, TX
January 2024 to Present
• Provide friendly atmosphere for members and children
• Provide proper registration and check out of children and parents
• Cleaning and organizing toys
• Initiate games, arts and crafts projects
• Bottle feed babies in accordance with parental direction
• Communicate information regarding children to parents Control Room Operator
Minnie Rogers Juvenile Detention Center-Beaumont, TX July 2022 to Present
Maintains observation of audio-visual monitors, coordinates entry and exit to Detention by use of electric strike door lock controls. Answers and promptly channels all incoming phone calls and visitors; performs specific outlined tasks in regards to record keeping and maintenance of supplies as instructed by Detention Superintendent and other Supervisors
Housekeeping
EXTENDED STAY AMERICA-Beaumont, TX
September 2022 to December 2023
Clean, organize and maintain guest room and other public areas of the hotel. Security Guard
Lamar University-Beaumont, TX
April 2020 to November 2023
Ensures all personnel entering the campus are properly identified.Writes reports on incidents occurring on a campus such as emergencies, suspicious activities, or irregularities. Patrols buildings and grounds to check for water leaks, fires, general safety hazards. Delivery Driver
KLV Ventures-Beaumont, TX
January 2023 to September 2023
Delivery driver for a contractor through FedEx ground. Housekeeping
Baptist Hospitals of Southeast Texas-Beaumont, TX
September 2020 to May 2023
making beds, changing linens, cleaning floors, vacuuming carpets, restocking medical supplies, using disinfectants, and applying infection-control policies. Caregiver
ST. GILES LIVING CENTER-Beaumont, TX
March 2022 to January 2023
Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan Clerk
Salvation Army-Beaumont, TX
December 2020 to April 2021
Answering the phone, typing documents,filing, and liaising with clients
• Temp job through work force
Sales Associate
7/11-Beaumont, TX
May 2020 to October 2020
Operating cash registers, managing financial transactions and balancing drawers, greeting customers, responding to questions, improving engagement with merchandise. Correctional Officer
TDCJ-Beaumont, TX
August 2018 to February 2020
Enforce rules and keep order within jails and prisons, supervise activities of inmates, inspect facilities to ensure that they meet security and safety standards. Education
High School Diploma
Gateway High School - Aurora, CO
2018
Commercial Driver's License (CDL)
Class C
Expires: February 2030
State: TX
Skills
• Security
• Time Management
• Crisis Intervention
• Law Enforcement
• Social Work
• Crisis Management
• Case Management
• Surveillance
• English
• Customer service
• Addiction Counseling
• Housekeeping management (1 year)
• Custodial experience
• Commercial cleaning
• Customer service
• Cleaning
• Time management
• Residential cleaning
• Records management
• Vital signs
• Front desk
• Typing
• Guest services
• Document management
• Security
• Cash register
• Communication skills
• Writing skills
• Basic math
• Lawn care
• Mowing
• Accounting
• Customer service
• Microsoft Office
• Microsoft Excel
• Customer support
Certifications and Licenses
Transportation Worker Identification Credential (TWIC) March 2022 to March 2027
CPR Certification
Level 2 security license
Present
OSHA General Industry Safety and Health
March 2022 to March 2023
Driver's License
April 2021 to February 2030
Passenger Endorsement
Assessments
Work style: Reliability — Proficient
August 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work style: Reliability — Proficient
June 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Cleaner fit — Proficient
August 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Customer service — Proficient
December 2020
Identifying and resolving common customer issues
Full results: Proficient
Attention to detail — Proficient
December 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Administrative assistant/receptionist — Proficient November 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work motivation — Proficient
April 2022
Level of motivation and discipline applied toward work Full results: Proficient
Customer service — Proficient
August 2022
Identifying and resolving common customer issues
Full results: Proficient
Delivery driver — Proficient
November 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Delivery driver — Proficient
August 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Retail customer service — Proficient
November 2022
Responding to customer situations in a retail setting Full results: Proficient
Work style: Reliability — Proficient
November 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Forklift safety — Proficient
June 2024
Best practices and safety hazards in forklift operation Full results: Proficient
Customer focus & orientation — Proficient
August 2021
Responding to customer situations with sensitivity Full results: Proficient
Security guard skills — Proficient
September 2023
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Dog & cat groomer — Proficient
August 2022
Dog and cat grooming in a salon setting
Full results: Proficient
Medical receptionist skills — Proficient
January 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Administrative assistant/receptionist — Proficient August 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• Great Customer Service skills
• Team-player
• Hard-working nature
• Enthusiastic demeanor
• Positive attitude
• Eager to learn