Qa Tester Analyst
Resume:
Waiel Safwat
+1-408-***-**** ***********@*****.***
Certified Salesforce Administrator Manual QA Tester
Professional Summary
Certified Salesforce Administrator and experienced Manual QA Tester with 6+ years in quality assurance. Skilled in executing test plans, managing UAT, validating data with SQL, and collaborating in Agile environments. Passionate about system efficiency, clean UX, and process improvement.
️ Key Skills
●Testing: Manual Testing, Regression, UAT, Functional Testing
●Salesforce Admin: User Management, Validation Rules, Reports & Dashboards
●Tools: JIRA, ALM, Selenium, SOAPUI, JMETER
●Databases: SQL Server, MySQL
●Methodologies: Agile, Waterfall, Scrum
Professional Experience
Lead QA Analyst
Optum – United Health Group May 2018 – Dec 2018
●Executed UAT and backend testing for healthcare data platforms using SQL.
●Developed test scripts and ensured data compliance.
Lead QA Analyst
Wells Fargo Oct 2017 – Apr 2018
●Conducted manual/regression testing for online banking apps.
●Managed defects and documentation in ALM.
QA Analyst
Archway WMS Nov 2016 – Aug 2017
●Tested supply chain applications; improved cross-browser reliability.
QA Analyst
Salon Concepts Nov 2015 – Oct 2016
●Performed functional testing and issue tracking via JIRA.
Team Coordinator
Qatar Skydive Team (Military) Jan 2019 – Present
●Managed logistics and improved operational efficiency.
Field Operations Supervisor
Schlumberger Energy Services Jun 2011 – Jan 2015
●Supervised field teams and reduced equipment failure by 5%.
Salesforce Highlights
●Salesforce Certified Admin with strong CRM and automation foundation.
●Practiced sandbox configuration, user roles, reports, and dashboards.
●Applied admin skills to QA workflows and documentation.
Education & Certifications
●B.A. in Animation, San Francisco State University
●Salesforce Certified Administrator
Languages & Work Eligibility
●Fluent in English & Arabic
●Authorized to work in the U.S. without sponsorship
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