Vikki Harris
Medical Assistant
Manchester, CT **040
*****@***.***
CLINICAL EXCELLENCE
• Phlebotomy techniques • Electrocardiograms • Vital signs
• Minor surgeries assistance • Examination support • Medical terminology
• CPR – First Aid certified • Patient education • Vision and hearing testing CLERICAL SKILLS
• Billing and insurance • Patients’ file maintenance • Records maintenance
• Appointments scheduling • Data entry: EMR • Copy, fax, scan Work Experience
Academic Assistant
Jumoke Academy - Hartford, CT
2001 to Present
• Model & support implementation of the school's vision & goals.
• Take an active role, with guidance from the head teacher, in leading a class of up to 23, 1st through 3rd graders.
• Create lasting relationship with students, families, teachers and colleagues based on the concept of,
"It takes a village to raise a
child".
• Discuss with head teacher and parents, opportunities to improve student results based on each student's performance.
• Correct homework assignments. Lead small guided reading groups. Assist with students' behavioral issues.
DELIVERED RESULTS
• Received awards and accolades for becoming Teacher's Assistant for multiple school years.
• Piloted an after school arts & crafts activities for students of Jumoke Academy for multiple school years. Medical Assistant Externship
Silver Lane Urgent Care - East Hartford, CT
October 2018 to January 2019
· Admin; filing, scanning and faxing and copying
· Set up room and take patient history
· Phlebotomy; finger sticks and specimen processing and collection
· Vitals; weight, blood pressure and pulse
· Vision and Hearing exams
· Stock inventory in patient rooms
· EKG’s
Customer Service Representative
Gentiva Health Services - East Hartford, CT
1998 to 2001
• Received incoming requests for claim status inquiries. Conducted research on claims by utilizing network of colleagues and placing check tracers to reach resolution of claims.
• Performed adjustments on claims that have been short paid.
• Processed Accounting Referral form for follow up of the adjustment and kept detailed records in created filing system.
Operations Clerk
Fleet Bank - East Hartford, CT
1990 to 1997
• Responsible for performing various pick-ups/deliveries from the daily mail.
• Prepared control tickets to track deposits within the department, following all deposit turnaround deadlines.
• Determined appropriate method of shipping deposits to corporate based on using the liabilities and insurance coverage policies.
Education
Medical Assistant Certificate in Medical Assistant American Institute - West Hartford, CT
July 2017 to January 2019
Capital Community College - Hartford, CT
2012
Certificate in Early Childhood Development
Educational Training School
High school diploma or GED
Skills
• Vital Signs
• Phlebotomy
• Windows
Certifications and Licenses
CPR Certification
Additional Information
CLINICAL EXCELLENCE
• Phlebotomy techniques
• Electrocardiograms
• Vital signs
• Minor surgeries assistance
• Examination support
• Medical terminology
• CPR – First Aid certified
• Patient education
• Vision and hearing testing
CLERICAL SKILLS
• Billing and insurance
• Patients’ file maintenance
• Records maintenance
• Appointments scheduling
• Data entry: EMR
• Copy, fax, scan