HR Executive

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Hari C Certified Scrum Master *+ Years Experience

*.*************@*****.*** +916********* Bangalore www.linkedin.com/in/hari-chilakala-01b050309

PROFESSIONAL SUMMARY

Certified Scrum Master (PSM I, SAFe Agilist) with 6+ years of experience facilitating Agile teams in the healthcare insurance domain. Adept at driving Agile adoption, optimizing sprint performance, and enabling high-performing teams. Expertise includes Agile transformation, iterative development, Lean portfolio management, scaled frameworks, continuous delivery, and stakeholder collaboration.

Passionate about fostering innovation, increasing team efficiency, and aligning Agile methodologies with business objectives. Proficient in Agile frameworks, cross-functional leadership, backlog refinement, and enterprise agility. Additionally, 1.5 years of experience in Python development, specializing in workflow automation and data analysis. WORK EXPERIENCE

Scrum Master Jan 2019 – Present

Sagility Pvt Ltd — Healthcare Insurance

• Optimized sprint velocity by 30% using backlog prioritization and estimation techniques.

• Reduced sprint spillover by 35% through capacity planning and dependency mapping.

• Accelerated time-to-market by 18% with DevOps, CI/CD, and automated testing.

• Improved stakeholder engagement by 40% via PI planning and sprint reviews.

• Decreased defect leakage by 35%, implementing automation and continuous feedback.

• Increased Agile maturity by 60%, coaching 10+ teams on SAFe implementation.

• Reduced manual reporting by 50%, optimizing Jira dashboards and Confluence workflows.

• Led Scrum ceremonies (Daily Standups, Sprint Reviews, Retrospectives, PI Planning).

• Ensured 95% compliance with Agile frameworks, driving best practices in SAFe and Scrum. Python Developer Automation & Process Optimization Jun 2017 – Dec2018 Sagility Pvt Ltd — Healthcare Insurance

• Automated 40% of manual claim validation tasks using Python, Pandas, and APIs.

• Reduced data inconsistencies by 30%, designing rule-based validation scripts.

• Cut report generation time by 45%, integrating Power BI with SQL optimizations.

• Boosted database performance by 50%, optimizing queries and stored procedures.

• Developed Flask-based microservices, improving system interoperability. Team Lead — Mentor — Trainer Oct 2012 – May 2017

Sagility Pvt Ltd — Healthcare Insurance / Claims Processing

• Led a 30+ member team, improving process efficiency by 25%.

• Reduced errors by 15%, using Six Sigma and RCA methodologies.

• Cut onboarding time by 50%, developing structured training modules.

• Enhanced claims accuracy by 25%, integrating AI-based validation tools.

• Improved cross-team collaboration, reducing interdepartmental delays by 30%.

• Achieved 98% client satisfaction, ensuring seamless claims adjudication. SKILLS

• Agile Methodologies: Scrum, Lean, SAFe

• Agile Metrics: Velocity Tracking, Burndown Charts, Lead Time, Cycle Time

• Scrum Practices: Sprint Planning, Standups, Retrospectives, PI Planning

• Project Management: Backlog Prioritization, Impediment Resolution, Risk Mitigation

• Agile Tools: Jira, Confluence, Power BI, Trello, Miro

• Automation: Python, VBA, Data Analytics, Power BI

• Communication: Stakeholder Alignment, Team Facilitation, Process Optimization

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PROJECTS

CRMS Tool — Scrum Master

• Led Agile transformation, improving team velocity by 30%.

• Enhanced sprint predictability with risk-based backlog prioritization.

• Reduced delivery delays by 25%, using Jira automation and dependency tracking. HRP — Scrum Master

• Boosted team efficiency by 20%, reducing cycle time by 35%.

• Strengthened backlog prioritization using WSJF and MoSCoW techniques.

• Improved Agile reporting frameworks, increasing stakeholder engagement. EDUCATION

Bachelor of Commerce (B.Com)

Dravidian University

CERTIFICATIONS

• SAFe Agilist – Certified in Scaled Agile Framework.

• Certified Professional Scrum Master I (PSM I) – Scrum.org.

• Six Sigma Green Belt – Certified in process improvement and operational efficiency.

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