Customer Service Saudi Arabia
Resume:
NICOLAS P. HILARIO
****************@*****.***
Sta. Barbara, San Antonio, Nueva Ecija
CAREER OBJECTIVE
WORK EXPERIENCE
Experienced and dedicated Barista,
Bartender, and Hospitality professional with
over 30 years of international experience in
food and beverage service. Highly skilled in
drink preparation, customer service, and bar
management. Seeking a position where I can
contribute my expertise and uphold excellent
service standards in a dynamic hospitality
environment.
Barista
Passion Coffee, Riyadh, Saudi Arabia
Apr 2014 – Present (11 Years, 1 Month)
Industry: Food & Beverage / Catering / Restaurant
Set up and calibrated coffee machines daily before
opening
Maintained cleanliness and sanitation of the entire kiosk
Prepared all hot and cold drinks, ensuring quality and
consistency
Organized coffee cup inventory by sizes for efficient
workflow
PERSONAL DETAILS
Provided excellent customer service with professionalism
Birthdate: September 10, 1965
Ensured compliance with food safety and hygiene
Age: 59
standards
Place of Birth: San Antonio, Nueva Ecija
Reported maintenance needs of equipment to
Gender: Male
supervisors
Religion: Roman Catholic
Handled cash and POS operations when needed
Civil Status: Married
Height: 5’7”
Banquet Captain / Waiter / Bartender
Weight: 95 kg
Seletar Country Club, Singapore
Aug 2007 – Feb 2011 (3 Years, 6 Months)
SKILLS
Industry: Hotel / Hospitality
Bartending
Barista Services
Hospitality Operations
Time Management
Supervised banquet setup and ensured table
arrangements were precise
Cleaned and sanitized all dining and buffet equipment Assisted in training junior waitstaff and monitored
service flow
Flexibility
Coordinated with kitchen staff to ensure timely menu
readiness
EDUCATIONAL BACKGROUND
Served guests with efficiency and upheld high service
standards
Primary
Set up bar and prepared various alcoholic and non-
Sta. Barbara Brgy. Elementary School
alcoholic drinks
1974 – 1980
Handled VIP events, ensuring guest satisfaction
Ensured venue cleanliness and readiness before and
Secondary
after events
Sta. Barbara Brgy. High School
1980 – 1984
Barista
Windows Internet Cafe, Dammam, Saudi Arabia
LANGUAGES Aug 2001 – Aug 2006 (5 Years)
Industry: Hotel / Hospitality
Tagalog
Prepared and served a wide range of hot and cold
English
beverages
Arabic
Set up and maintained cleanliness of the bar area
Provided recommendations to customers based on their
preferences
Ensured equipment was properly cleaned and maintained
Managed stock and inventory of bar supplies and ingredients
Took orders and processed transactions efficiently
Delivered consistent drink quality and customer satisfaction
Maintained a friendly and professional environment
Waiter / Bartender
Macau Golf Country Club, Coloane, Macau
Nov 1993 – Aug 2000 (6 Years, 9 Months)
Industry: Hotel / Hospitality
Maintained cleanliness and hygiene in bar and dining areas
Prepared and served beverages according to club standards
Suggested menu items to guests based on their taste and preferences
Ensured compliance with food safety regulations
Handled guest concerns and provided prompt resolution
Monitored stock levels and assisted in inventory control
Set up the bar and dining area before service hours
Assisted in large event setups and special functions
Waiter
Barrio Fiesta Restaurant, Recto and Escolta Branch, Philippines
1989 – 1992 (3 Years)
Industry: Food & Beverage / Restaurant
Welcomed and seated customers in a courteous manner
Took and served food and beverage orders efficiently
Maintained cleanliness of dining area and tables
Coordinated with kitchen staff for timely food service
Ensured proper handling of utensils and tableware
Assisted in daily inventory and restocking of supplies
Promoted specialty dishes and drinks to customers
Maintained a friendly and respectful rapport with guests
Maintained workshop cleanliness and safety standards.
I hereby certify that the information provided in this form is
complete, true and correct to the best of my knowledge.
NICOLAS P. HILARIO
APPLICANT
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