Customer Service Room Attendant
Resume:
KIT FRANCIS V.
SIMBAJON
Block ** lot * Camella Subd, Sa lsidro,
OGeneral Santos City, General Santos
City, 9500, Philippines
*********@*****.***
ABOUT ME
Dedicated hospitality professional
with 12 years of experience
delivering exceptional customer
service and ensuring smooth
operations in dynamic, fast-paced
environments. Skilled in
teamwork, cultural adaptability,
and problem-solving. Eager to
bring my expertise and
enthusiasm to your team,
contributing to outstanding guest
experiences and operational
excellence.
SKILLS
EXCELLENT COMMUNICATION AND
INTERPERSONAL SKILLS
STRONG ATTENTION TO DETAIL AND
ORGANIZATIONALSKILLS
ABILITY TO WORK EFFECTIVELY IN A
FAST-PACED ENVIRONMENT AND
ADAPT TO CHANGING SITUATIONS
WORK EXPERIENCE
CARNIVAL CRUISE
LINE
Jan 2009 - Dec 2017
SOFITELPHILIPPINE
PLAZA
Jan 2006 - Dec 2008
Assistant Stateroom Steward
• Managed the cleanliness and upkeep of staterooms, public spaces, and crew quarters.
• Provided exceptional customerservice by promptly responding to guest needs and effectively resolving any issues.
• Partnered with the housekeepingteam to uphold superior cleanliness and hygiene standards.
• Engaged in training programsto improve skills and knowledge in hospitality and customer service.
Room Attendant
•Ensured the cleanliness and organization of guest rooms, hallways, and communal areas.
• Delivered timely and efficient service by addressing guest requests and concerns without delay.
• Collaborated closely with the housekeeping team to maintain high cleanliness and hygiene standards.
• Contributed to increased guest satisfaction and loyalty through exceptional service.
FLUENT IN ENGLISH (WRITTEN AND
SPOKEN)
LANGUAGE
EDUCATION
AMA COMPUTER
COLLEGE
Makati City
2000
Bachelor of Science in Computer Science
ENGLISH
REFERENCES
MINDANAOSTATE
UNIVERSITY
General Santos City
1995
Higher Education
SR.ASSISTANTMANAGER
MAYSHEL HAPLASCA
Carnival Cruise Line
STATEROOM STEWARD
RYAN ANTARAN
Carnival Cruise Line
H.N CAHILSOT
ELEMENTARY
SCHOOL
General Santos City
1991
Elementary School
KIT FRANCIS V.
SIMBAJON
Block 11 lot 1 Camella Subd, Sa lsidro,
General Santos City, General Santos
City, 9500, Philippines
********@*****.***
ABOUT ME
Dedicated hospitality professional
with 12 years of experience
delivering exceptional customer
service and ensuring smooth
operations in dynamic,fast-paced
environments. Skilled in
teamwork, cultural adaptability,
and problem-solving. Eager to
bring my expertise and
enthusiasm to your team,
contributing to outstanding guest
experiences and operational
excellence.
SKILLS
EXCELLENT COMMUNICATION AND
INTERPERSONAL SKILLS
STRONG ATTENTION TO DETAIL AND
ORGANIZATIONALSKILLS
ABILITY TO WORK EFFECTIVELY IN A
FAST-PACED ENVIRONMENT AND
ADAPT TO CHANGING SITUATIONS
WORK EXPERIENCE
CARNIVAL CRUISE
LINE
Jan 2009- Dec 2017
sOFITELPHILIPPINE
PLAZA
Jan 2006 - Dec 2008
Assistant Stateroom Steward
• Managed the cleanliness and upkeep of staterooms, public spaces, and crew quarters.
• Provided exceptional customerservice by promptly responding to guest needs and effectively resolving any issues.
• Partnered with the housekeeping team to upholdsuperior cleanliness and hygiene standards.
•Engaged in training programsto improve skills and knowledge in hospitality and customerservice.
Room Attendant
• Ensured the cleanliness and organization of guest rooms, hallways, and communal areas.
• Delivered timely and efficient service by addressing guest requests and concerns without delay.
• Collaborated closely with the housekeepingteam to maintain high cleanliness and hygiene standards.
• Contributed to increased guest satisfaction and loyalty through exceptional service.
FLUENT IN ENGLISH (WRITTEN AND
SPOKEN)
LANGUAGE
EDUCATION
AMA COMPUTER
COLLEGE
Makati City
2000
Bachelor of Science in Computer Science
ENGLISH
REFERENCES
MINDANAOSTATE
UNIVERSITY
General Santos City
1995
Higher Education
SR.ASSISTANTMANAGER
MAYSHEL HAPLASCA
Carnival Cruise Line
STATEROOM STEWARD
RYAN ANTARAN
Carnival Cruise Line
H.N CAHILSOT
ELEMENTARY
SCHOOL
General Santos City
1991
ElementarySchool
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