RESUME-
ELYSSA JONES
CONTACT-
************@*****.***
Houston, TX 77088
SKILLS-
Housekeeping, Teamwork, Customer service
LANGUAGES-
English -Native
PROFESSIONAL SUMMARY-
Overall, I am a Detail-oriented professional with extensive experience in housekeeping at Memorial Hermann,
showcasing strong organizational skills and a commitment to maintaining cleanliness Proven ability in customer service at Lowes, enhancing satisfaction ratings through effective communication and problem-solving. Adept at managing time RESUME-
efficiently while supporting team objectives and delivering exceptional results. I would love to expand my mindset and seek new opportunities.
EXPERIENCE-
March 2025 - Present
Housekeeper
Memorial Hermann, The Woodlands, TX
• Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe
environment
• Cleaned and restocked restroom areas with towels and toiletries
• Demonstrated ability to clean and organize multiple rooms efficiently and
effectively
• Proficiently managed time to complete assigned tasks within allocated
deadlines
• Displayed strong organizational skills while managing housekeeping supplies
Inventory
• Sanitized tables and countertops with cleaning solutions.
• Adaptable to new work environments and quickly learned new processes and procedures
September 2022 - February 2024
Customer service
Lowes, Houston, TX
• Managed customer service inquiries promptly and
courteously.
• Provided exceptional customer service, resulting in increased satisfaction ratings.
RESUME-
• Analyzed customer service requests and implemented solutions accordingly.
Handled customer inquiries efficiently while providing outstanding customer
service
Provided customer service support for guests and clients.
• Resolved escalated customer service inquiries efficiently and professionally.
EDUCATION-
May 2022
High School Diploma
Eisenhower high school, Houston
CERTIFICATIONS- CPR