Customer Service Representative
Resume:
Quashonna Evans
Customer Service Representative
Little Rock, AR 72209
*******************@*****.***
SKILLS
Great Interpersonal skills, Great Customer Service Skills, Time Management and Self Motivation, Active listener, Strong Communication skills, Capable of Developing and Implementing Strategic Plans, Ability to Remain Level-Headed Under Pressure, Positive Attitude, Multitasker, Organized, Problem Solving Skills, Tech Savvy, Type 40 WPM
EXPERIENCE
Client First Staffing, Little Rock, AR - Customer Service Representative
01/13/2024 - Current
● Job Duties: Listen to customers’ questions and concerns and provide answers or responses. Provide information about products and services. Take orders, calculate charges, and process billing or payments.Review customer accounts and make changes, if necessary. Redstone Construction Group, Little Rock, AR - Project Manager Assistant (PMA)
04/2023 - 10/2023
● Job Duties: Search for jobs to bid on within our scope of work, prepare bid contracts, deliver bids via in-person, US Mail and E-mail, interact with vendors and clients on behalf of the company via email, fax, and phone, pay bills, run errands the project manager requires for bids. Elite Workforce Management, Little Rock, AR - Recruiter/Receptionist 05/2022 - 12/2022
● Job Duties: Greet applicants, review applications and input data entry with TW, host interviews and orientation, handle complaints and assist employees, check mail, order supplies, administer drug tests Home Helpers, Little Rock AR - Certified Nursing Assistant (CNA) 01/2022 - 08/2022
● Job Duties: Go to clients houses; assist with activities of daily living
(ADL’s), run errands, take to appointments, light housekeeping, cook and prepare meals
NFLM Media, Little Rock AR - Administrative Assistant 02/2015 - 05/2020
● Job Duties: Register new accounts, organizing and scheduling appointments, checking e-mail, multi-line services, sending notifications and emails to customers, filing, sending and receiving fax Palco Co. Little Rock AR - Home Healthcare Provider (CNA) 11/2014-2016 - Client; Verlene Boone
● Job Duties: Assist with Activities of Daily Living (ADL’s); prepare meals and light housekeeping, offer companionship,
John Handcock, Huntsville, AL - Home Healthcare Provider (CNA) 09/2008 -2010 - Client; Dr. Wrenda Gallien
11/2011 - 2014 - Client; Dr. Wrenda Gallien
● Job Duties: Assist with Activities of Daily Living (ADL’s); prepare meals and light housekeeping, offer companionship, take to doctor appointments
Advanced Advertising Solutions, Huntsville, AL - Marketing Coordinator
11/2011 -7/2014
● Job Duties: Remote Position - promote sales, create spreadsheets, schedule appointments, Register new members, prepare review and present documents,
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