Forklift Operator Customer Service
Resume:
JAMIE GOSS
CONTACT
@ 870-***-**** **********@*****.***
SKILLS
* Forklift operation
* Loading and unloading
* Warehouse operations
+ — Forklift operator certification
PROFESSIONAL SUMMARY
Experienced in forklift operation and warehouse logistics, with strong
skills in loading and unloading, inventory management, and safety
compliance. Efficient at organizing and transporting goods, ensuring
smooth and timely operations. Bringing expertise in team collaboration
and customer service to facilitate effective warehouse management.
EXPERIENCE
November 2018 - Present
Forklift Operator
Frito lay, Jonesboro, AR
+ Followed safety protocols and regulations for operating a forklift
+ Loaded and unloaded packages and merchandise from industrial trucks.
* Placed and arranged items and packages on pallets for transport
September 2014 - July 2018
Frontline Member Associate
Walmart, Blytheville, AR
* Managed inventory levels, order processing and merchandising strategies to
maximize profits.
+ Monitored stock levels regularly to ensure adequate supply was available for
customers.
+ Identified opportunities for improvement in operational processes that
increased efficiency.
* Collaborated effectively as part of a team to achieve daily goals for customer
satisfaction scores.
* Utilized interpersonal skills to build relationships with customers while providing
exceptional service.
+ Displayed excellent knowledge of product features allowing me to answer
customer inquiries quickly.
* Selected appropriate methods for resolving difficult or complex customer
problems.
* Updated electronic database with accurate information about products sold or
returned.
+ Demonstrated effective communication with customers, co-workers and
management.
* Resolved customer complaints diplomatically and promptly according to
company policy guidelines.
EDUCATION
June 1995
High School Diploma
Northwestern high-school, Detroit michigan
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