Assistant to manager

*** ******** ***** *******

Apt **** Greenville, SC 29607

Phone 864-***-****

E-mail ***********@*****.***

Jarrett Broadwell

Summary

A driven, organized, and detailed professional with verifiable growth. Possesses a proven track record of personal results while positively contributing to a team, mastering details, and thinking strategically to take ownership of personal and professional standards.

Education

Aug 2002-May 2006 University of SC Upstate Spartanburg, SC

Early Childhood Education

GPA 3.8, Dean’s List, Cum Laude Honors

Professional experience

May 2015-April 2016 TD Bank Greenville, SC

Banking Specialist

●Met and exceeded goals of calls per hour, sales revenue, units sold, and other metrics, being the #1 team member in numerous quarters.

●Top motivater, encourager, and contributor to team dynamic.

●Proven record of receiving coaching from managers and changing metrics and other habits to exceed goals.

May 2016-October 2022 TD Bank Greenville, SC

Banking Specialist II, CBB CLSS FSG

●Attended LOE Celebration in Riviera Maya, Mexico Jan 2017 for maximizing adherence to all quality control and compliance standards within role.

●Met and exceeded goals of SR, Home Lending Referrals, Loan Applications, and other metrics. Top team performer in Home Lending Referrals.

●Mastered use of numerous TD Bank systems and record keeping department systems.

●Managed continuous written and verbal communication between an abundance of departments throughout TD Bank NA and TD Canada Trust in creating results for customers while meeting service level agreements.

Aug 2007-Present Self-Employed Greenville, SC

Tutor + Coach

●Strong attention to detail by preparing lesson plans for tutoring sessions according to student’s subject need, primary learning mode, and personal interests.

●Helped student raise math grade from F to C with two months left in school year.

●Worked in communication with student, parents, teachers, counselors, physical therapists, and speech therapists to bring child with autism from non-verbal to verbal within two years.

Nov 2007-Present Self-Employed Greenville, SC

Amway Independent Business Owner

●Found and developed $5,000+ of new monthly recurring revenue by identifying opportunities for process improvements, collaborating with leadership and team members to decide what opportunities to implement, and monitor progress.

●Identified, onboarded, and trained 150+ business partners.

●Advance service quality and streamline functions.

●Recommended, facilitated, and tracked team member training in order to improve models of success.

Feb 2013-January 2014 Utility Partners of America Greenville, SC

Sales Representative

●Initiate sales campaigns and follow marketing plan guidelines in order to meet sales expectations.

●Consistently strongest positive mental attitude when facing rejection amongst all sales reps.

●Increased sales by 50% after receiving constructive feedback on activity.

Professional membership

June 2008-Present Toastmasters International

Toastmasters is a public speaking organization focused on building communication and leadership skills in a fun environment highly conducive to personal and professional growth. Personal accomplishments include: 50+ personally written and executed speeches and 60+ observed speeches personally evaluated in front of a 15+ person audience.

References

Ron Buell works in pediatrics at a practice in Brevard, NC. He has been a mentor to me for 10 years and knows me better than anyone. Mobile: 828-***-****

Mike Healy works at GE as an engineer and is the Toastmasters President. We’ve worked together in Toastmasters since Feb. 2013. Mobile: 215-***-****

Kristin Danko teaches fourth grade in Simpsonville and has a son I’ve tutored since March 2013. Mobile: 864-***-****

David Stodolak is the call center manager for Utility Partners of America. He hired me and manages the sales reps. Mobile: 201-***-****

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