Customer Service Data Entry
Resume:
Barbara J. Stout
Newberry, SC 29108
Objective:
Over 10 years of experience in customer service, have excellent problem-solving skills, dependable and a reliable employee, Over 10 years of experience in data entry and research in the criminal background field
Computer Skills:
Type 50-60 words per minute accurately. Proficient with MS Office 2007 (Word, Excel, Access, Powerpoint), have a basic understanding of HTML, excellent with repairing and upgrading desktop hardware
Experience:
Technical Experience:
●Provided Technical Support fort customers over the telephone for DSL installation
●Provided a basic education on hardware and software functions
●Repaired and upgraded computers accurately for a minimum of 2 years
Customer Service Experience:
●Over 10 years in the customer service field
●Provided excellent customer service, received awards, and acknowledgments for outstanding service
●Provided extensive notes when assisting customer for accurate documentation
●Provided “extra mile” service in call center for at a minimum of 4 years
Education:
01-2007 to 05-2011: Midlands Technical College; Columbia, South Carolina (CPT Major: 12/2011)
08-199*-**-****: University of South Carolina – Aiken; Aiken, South Carolina, English Major
Work Experience:
January 18,2022- Present
Administrative Assistant
South Carolina Department of Labor, Licensing and Regulations/ AppleOne
110 Centerview Drive
Columbia, SC 29210
Provide assistance with paperwork for possible licensees.
October 7, 2009- July 2, 2021
General Information Services, Public Records Processor
917 Chapin Road
Chapin, SC 29036
Provide pre-employment background checks for various clients and provide quality control for pre-employment reports. Utilize data entry experience to complete reportable charges due client guidelines.
23 March 2006- January 2007
First Resource Staffing, Inc., Associate
1410 Colonial Life Blvd.
Suite 230
Columbia, SC 29210
Provide administrative support to clients such as Trevette Mailing Service and Carolina Container
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