Customer Service Data Entry
Resume:
Takethia
Carter
Takethia Carter
Phoenix,AZ
**************@*****.***
ㅡ
Skills
Highly dedicated and organized professional with experience in the insurance industry. Expertise in
claims processing, policy evaluation, claims review, and data entry. Proven track record of accurately
and efficiently processing high volumes of claims while adhering to strict company policies.
ㅡ
Experience
American Airlines/ customer service/gate agent
September-2024 -present
managing the boarding process at airport gates. They ensure a smooth and efficient experience for passengers by verifying tickets, assisting with seating, and providing information. Gate agents also handle various customer service duties and coordinate with flight crews and ground staff.
Cvs Caremark/Aetna benefit management and claims
February-2023 till present
responsible for administering employee benefit programs, processing claims, and assisting employees with questions related to their benefits
Cvs Caremark/pharmacy representative
May-2015-February 2023
verify the accuracy of prescription orders, speak with customers over the phone to discuss dosage and potential drug interactions, and clarify orders. as well as going over deductibles and copays. Epic Health Services -/ customer service
January 2011 to May 2013
Handled customer complaints and inquiries.
Maintained a high level of professionalism when dealing with difficult Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
Resolved customer complaints promptly and efficiently. Iqor/Technical Support Representative
February 2008 to January 2011
assisting customers with Apple and android products Processing payment going over account details
ㅡ
Education
Graduation alliance/ high school diploma
Phoenix Az
ㅡ
Contact this candidate