Medical Assistant Referral Coordinator
Resume:
************@*****.***
Arlington, TX 76010
Skills
+ insurancePrecertification
Processes
+ Medical Terminology
+ MS Office Expertise
+ Multi-Line Phone Proficiency
+ Referral Tracking
+ Anatomy and Physiology Terms
+ Outbound Calis
+ Patient Scheduling
+ insurance Verification
+ Appointment Scheduling
+ Accurate Documentation
+ HIPAA Regulations
+ Scheduling Software
+ Hiring and Recruitment
+ Hospital Coordination
+ Schedule Management
+ Patient Care Assessment
+ Staff Management
+ Staff Scheduling
+ Regulatory Requirements
+ Records Management
+ Wellness Services
Education And Training
@, ov
CT Tec!
NCT Tech
The X-Ray Academy
Adlington, TX
5/1998
Medical Assistant
Medical Assistant
Bryan inst
Adlington, TX
GED
Crystal CityT
Crystal City, TX
Languages
(Eva)ngelina Tovar
Summary
Hardworking employee with customer service, multitasking and time management
abilities. Devoted to giving every customer a positive and memorable experience
Detaitoniented and highly organized Referral Coordinator with 25-years history of
serving patients in Clinic setting. Technically sawy and expert user of EMR
Interested in contributing to Health industry. Skilled Referral Coordinator with 25
years of experience managing referrals for4 medical providers. Reputation for
skillfully communicating with stressed patients and ensuring full satisfaction.
Thrive in a high-volume call center environment. Experienced nursing professional
bringing demonstrated clinical expertise, leadership skills and technical
knowledge. Proficient in updating charts, monitoring medications and working
with multidisciplinary teams to optimize patient care. Quality-driven and efficient
with strong interpersonal abilities. Knowledgeable patient representative offers
demonstrated skills in case management and service coordination. Expertly
handles complaints, inquiries and service questions to meet patients’ access needs
and correct problems related to care. Well-versed in policies, procedures and
standards. Detaitoriented and highly organized Referral Coordinator with 25-year
history of serving patients in Health setting. Technicallysawy and expert user of
EMR. Interested in contributing to Medical industry. Skilled Referral Coordinator
with 25 years of experience managing referrals for 4 Medical providers. Reputation
for skillfully communicating with stressed patients and ensuring full satisfaction.
Thrive in a high-volume call center environment.
Experience
‘TRClinic - Referral Coordinator, NCT Tech,MA
Fort Worth, TX
40/2014 - Current
+ Scheduled appointments tor patients via phone and in person,
+ Prepared treatment rooms for patients by cleaning surfaces and restocking
supplies.
Measured vital signs and took medical histories to prepare patients for
examination
Interviewed and engaged patients to obtain medical history, chief complaints and
vital signs.
Relayed messages from patients to physicians about concerns, condition updates
or refill requests to facilitate treatment
Organized charts, documents and supplies to maintain team productivity
Gieaned and maintained medical equipment following procedures and
standards.
Documented notes during patient visits
Responded to patient callbacks and phone-in prescription refill requests
Secured patient information and maintained patient confidence by completing
and safeguarding medical records.
Contact this candidate