Shirley Burk
Sales Associate - Labelle Dodge
Fort Denaud, FL 33935
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Delivery Coordinator
General RV-Fort Myers, FL
April 2024 to Present
• Data entry
• Create an engaging and enjoyable experience for customers upon taking delivery of their RV.
• Contact customer to schedule delivery appointments and educate customer on day of delivery process.
• Keep customer updated on status of their camper.
• Ability to handle stressful situations in a professional manner.
• Inspect units to make sure they are prepped and ready for pick up. Guest Service Agent
ST. MATTHEW'S HOUSE-LaBelle, FL
July 2021 to April 2024
Provide assistance to guest in checking in and out of hotel rooms. Answer calls and emails to make reservations and answer all questions. Breakdown breakfast bar and clean the area. Use Microsoft software for files and Eviivo for reservations. Keep lobby area clean and snacks and ice stocked. Retail Sales Associate
Walmart-LaBelle, FL
October 2019 to July 2021
Put stock up in toy department. Keep isles clean and straightened up. Help customers with questions and direct them to the right isle. Scan and label products to be displayed. Customer Service Representative
Solera Holdings-Fort Myers, FL
August 2019 to October 2019
Answer phone, make appointments, send emails and transfer calls Office Assistant
Sun Lakes Resort-Ruskin, FL
June 2019 to August 2019
Work in office making and receiving calls. Make reservations for customers to stay for a couple of nights up to being annual tenants. Run the cash register and take in all money for rent and deposits. Fax, file, copy and scan documents.
Sales Associate
Labelle Dodge
December 2017 to May 2019
Sales associate position for new and used car sales. Answer leads and phone calls to direct customers into the facility. Give the best experience possible to customers and make them feel appreciated before, during and after the purchase.
Education
High school
Skills
• Customer Service
• Property management
• Guest Services (2 years)
Certifications and Licenses
Driver's License