Customer Service Local Government
Resume:
ANGELIQUE H. JOHNSON
Registered Criminologist with Experience on working with both private and local government sectors in the Philippines, especially passionate about working with other people because of my background in customer service. Flexible and results oriented in any kind of work and task, working collaboratively with team members to achieve goals. I believe that my good communication skills, tenacity, and friendly demeanor are my best assets. Looking for a dynamic organization that will foster personal career growth. I am confident that I would be able to make a worthwhile contribution in an organization.
CONTACT
PHONE:
EMAIL:
******************@*****.***
ADDRESS
807 FERNWOOD DR. BALDWYN MISSISSIPPI 38824
EDUCATION
ICCT COLLEGES FOUNDATION INC.
Received bachelor’s degree in Criminology graduated December 2012.
REGISTERED CRIMINOLOGIST since 2013
SKILLS
Multitasking and Flexible on field works, written and verbal skills.
Interpersonal Communication Skills
WORK EXPERIENCE
MECEDES LODGE
RECEPTIONIST (PART TIME)
Greets visitors, manages the front desk, answers phone and performs administrative tasks to ensure smooth office operations and sometimes also tasked with handling the payment for the stay.
PHILIPPINE STATISTICS OFFICE
Map Data Processor 08/10/2023-10/04/2023
Tasked with digitizing map data, validates shapefiles, and ensures the consistency of location data.
PHILIPPINE DEPARTMENT OF INTERIOR LOCAL GOVERNMENT
SORSOGON CITY HEALTH OFFICE
Contact Tracer / Field Officer
10/01/2020-01/15/2022
Field Officer and answers inquiries on COVID-19 guidelines and quarantine rules. Contact Tracing for Covid-19 Cases and submits reports to concerned government offices. Conducts welfare Check on Covid-19 Patients throughout the quarantine period. Assist the barangay personnel on quarantine rules and guidelines. Assist on Vaccination Sites.
MR. ANTONIO CAYABAN JR.
PERSONAL RESEARCHER 2022-2023
Conducting research and analyzing data and communicating findings. Drafts examination questionnaire and PowerPoint presentations.
CONCENTRIX
UNITED AIRLINES ACCOUNT
CUSTOMER SERVICE REPRESENTATIVE FEBRUARY 2019 – JUNE 2019
United Airlines Domestic Flights booking agent. Assist on customer inquiries about Airline rules and regulations. Assist on customer’s flight and booking concerns.
RESULTS COMPANIES
XIRIUSXM FEBRUARY 2016 – AUGUST 2019
CUSTOMER CARE REPRESENTATIVE
Listener Care Specialist and Billing Agent.
Radio Sales Agent. Assist on customer inquiries about XIRIUSXM SATELLITE RADIO subscriptions and promo packages.
Assist customer’s concerns on signal interruptions, troubleshooting and radio installation guide.
Contact this candidate