Medical Claims Billing Specialist
Resume:
Ericka M. Neely
PO Box *****
Durham, NC *****
***********@*****.***
Career Objective
To obtain a Phlebotomist or a Medical Claims and Billing Specialist position with a medical facility to maximize the use of my acquired skills.
Professional Experience
Duke Primary Care, Triangle Family Practice, Durham, NC; January 2024 to March 2025
Collection Technician II, EPIC
I collect and process specimens in the laboratory of a Family and Internal Medical Practice.
Quest Diagnostics Inc., Graham, NC; March 2023 to August 2023
Patient Service Representative II, EPIC
I collected and processed laboratory specimens in a physician’s office as an Inner- Office Phlebotomist.
Mako Medical Laboratories, Raleigh, NC; January 2023 to March 2023
Mobile Phlebotomist, CellTrac
Traveled to nursing, private, group and assisted living homes to draw scheduled labs on adult patients.
Courier
Provided courier services in a company-assigned van.
Food Lion Grocery, Greensboro, NC; March 2022 to September 2022
Conditioner (part time)
I conditioned and straightened the items on the shelves to provide a better shopping experience for customers. I also provided quality assurance by removing expired and/or damaged products to prevent customer purchasing.
Bio Reference Laboratories/Scarlet Health, Greensboro, NC; June 2021 to July 2022
Traveling Mobile Phlebotomist, Skedulo
I provided phlebotomy services to clients in the comfort of their own homes or workplaces, including SARS COVID collections, genetic testing with mobile processing.
LabCorp, Burlington, NC; July 2016 to December 2020
Phlebotomist/ Patient Service Technician, EPIC
I collected and processed specimens collected from clients, some on a walk-in basis. Responsible for collecting and processing all specimens from various age-groups. I also am trained to collect forensic specimens such as DNA testing.
Work Skills
Newborn, Pediatric, Toddler, Adolescent and Geriatric service trained, Proper patient identification, Order of Draw, Forensic Collection Trained- DOT, Hair, Blood Alcohol Collections, Urinalysis, General Specimen Collection, Timed Specimen Collections, STAT Collections, Specimen Processing- Extensive and General, Specimen Storage, Specimen Shipping, CLIA-Waived Point of Care Testing, Microbiology Testing processing and shipping, Dry ice usage, Routine Venipunctures- syringe collections and winged collection sets, Infant/Toddler Heel Sticks and Finger sticks, Venipuncture Aftercare, Completion of daily monitoring laboratory logs, Troubleshooting for problem resolution, Medical Billing, Medical Billing Reconciliation, ICD 10 coding, CPT coding, Courier Services (Fed Ex GroundCloud trained).
Education
GroundCloud Training through Fed Ex (L10). Wheel’d Logistics Inc, Greensboro, NC-October 2023.
Nursing Assistant I REFRESHER Course. Guilford Technical Community College, Greensboro, NC-August to September 2022.
Medical Claims and Billing Specialist. US Career Institute, Fort Collins, CO- November 2008 to April 2010.
Phlebotomy. National Phlebotomy Association- October 2023. Davidson County Community College, Lexington, NC- January to May 2004. Graduated “with honors" from this Nationally Accredited Program.
Nursing Assistant I. Guilford Technical Community College, Greensboro, NC-August to November 2003.
Emergency Medical Science. Guilford Technical Community College, Jamestown, NC- August 1998 to 1999,2002.
Diploma. High Point Central High School, High Point, NC-August 1993 to June 1997.
References
Available
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