Customer Support

Candace Poole

****************@*****.*** 423-***-**** Sweetwater, TN

Summary

Dedicated professional with 15 years of experience seeking Customer Support role. Proven skills in relationship building, scheduling appointments, and client transportation. Strong proficiency in Microsoft Office Suite and adept at managing clients' day-to-day needs with attention to detail.

Work Experience

Independent

Caregiver Sweetwater, TN May 2018 - Present

• Provide transportation and companionship to clients, engaging in various activities to enhance their well-being.

• Monitor and document vital signs and other health indicators, ensuring accurate and timely records.

• Assist with essential daily tasks such as pain management, positioning, and retrieval of items to improve clients’ comfort.

• Organize and manage clients' schedules, including appointments, errands, and light housekeeping tasks.

Tellico Services Inc.

Quality Control Inspector Tellico Plains, TN Aug 2014 - Nov 2018

• Monitored three division operations to ensure compliance with OSHA regulations and internal policies, enhancing safety and efficiency.

• Verified calibration and functionality of inspection equipment and machinery, maintaining high standards of quality control.

• Established final inspection procedures, leading to on-time, complete shipments that consistently met job specifications.

All Professional Roofing

Receptionist Tellico Plains, Tennessee Apr 2005 - Feb 2010

• Managed front desk operations, including greeting clients, handling incoming calls, scheduling appointments, and maintaining office supplies, ensuring a smooth and efficient workflow.

Education

Cleveland State Community College

Associate of Science, Allied Science, Nursing Cleveland, TN Dec 2029 Certifications

First Aid Nov 2012

Skills

Relationship Building, Schedule Appointments, Client Transportation, Basic Housekeeping, Vitals Tracking, Proficient in Microsoft Word, PowerPoint, Excel, and Word, Problem-Solving, Multitasking

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