United States Security Compliance

IRVING, USA, ***** • *.********@*****.*** • 972-***-****

SYED ABBAS

SCCM Engineer

PROFESSIONAL SUMMARY

SCCM Engineer with 7+ years of experience in endpoint management and security, showcasing expertise in SCCM, Microsoft Intune, and Tanium. Proven track record in automating software deployments and enhancing system efficiency, with a strong focus on security compliance and operational excellence. Passionate about leveraging cutting-edge technologies to drive innovation and improve enterprise mobility management. EMPLOYMENT HISTORY

SR. ENDPOINT ADMIN / DESKTOP ENGINEER Apr 2023 - Apr 2025 DFW Airport Irving

WINDOWS ENGINEER Feb 2024 - Jun 2024

Microsoft Irving

SCCM ENGINEER Jun 2021 - Mar 2023

Safelite Auto Glass Columbus

Automate OSD deployment, reducing build errors and enhancing efficiency. Administer Tanium for endpoint security and patch compliance. Deploy Windows Updates via Intune, boosting remote security. Manage Windows policies, configuring security baselines in Intune. Oversee Intune MDM for iPads and Androids, enforcing security. Analyzed user feedback to identify recurring issues, implementing targeted solutions that led to substantial improvements in service reliability.

Coordinated with cross-functional teams to deploy software updates seamlessly, ensuring minimal downtime and maintaining operational efficiency.

Maintained accurate documentation of system configurations and updates, enhancing compliance with corporate policies and improving audit readiness.

Automated OSD deployment, significantly reducing build errors and enhancing overall operational efficiency. Supported Windows deployments, optimizing automation for efficient software distribution. Implemented system updates to enhance Windows performance, resulting in noticeable gains in user satisfaction and decreased support tickets.

Analyzed system logs to identify recurring issues, leading to proactive solutions that improved system stability and user experience.

Developed troubleshooting protocols that streamlined issue resolution, reducing downtime and enhancing overall operational efficiency.

Coordinated with cross-functional teams to deploy software patches, ensuring timely updates and strengthening system security.

Managed SCCM deployments for 10,000+ users, enhancing global enterprise efficiency. Developed OS images with MDT, optimizing for diverse hardware, boosting deployment speed. Designed SCCM patching for security compliance, safeguarding enterprise devices. Administered Intune MDM for iPads and Androids, improving security and management. Created SCCM task sequences, streamlining software installations across the enterprise. Implemented SCCM solutions to automate software deployment, resulting in measurable improvements in system efficiency and user satisfaction.

Analyzed system performance metrics, identifying bottlenecks and enhancing configurations, leading to noticeable gains in operational uptime.

Developed custom scripts for automated task scheduling, significantly reducing manual workloads and freeing up resources for critical projects.

SCCM ADMINISTRATOR May 2018 - Jul 2021

Pinnacle Logistics Fort Worth

SKILLS

Endpoint Management & Security: SCCM 2007/2012 R2, Microsoft Intune, Tanium, WSUS (Experienced), Application Packaging & Deployment: Wise Package Studio, AdminStudio, InstallShield, App-V, Orca (Experienced), Operating Systems & Server Management: Windows Server 2012/2016, Windows 10/11, Active Directory, Group Policy

(Experienced),

Mobile Device Management (MDM): Intune (iOS/iPadOS, Android) for enterprise mobility security and compliance

(Experienced),

Scripting & Automation: PowerShell, SQL, XML, WQL Queries, VBScript (Skillful), Patch Compliance & Security Hardening: SCCM Software Updates, Tanium Endpoint Management, Windows Server Patch Management (Experienced),

Virtualization & Troubleshooting: VMware, Hyper-V, Windows Registry, Windows Installer SDK (Experienced). EDUCATION

BACHELOR'S IN COMPUTER SCIENCE Apr 2014

University of Karachi Pakistan

Managed SCCM environments, enhancing deployment efficiency and reliability. Developed automation for application packaging, boosting deployment speed. Led security patch deployments, ensuring system-wide compliance. Created SQL-based SCCM collections, improving targeting accuracy. Resolved complex client health issues, minimizing system downtime. Streamlined system updates for SCCM, enhancing deployment efficiency and achieving substantial improvements in software availability.

Implemented proactive monitoring solutions, identifying and resolving issues before impacting user experience, leading to marked gains in system reliability.

Analyzed inventory data to optimize software distribution, reducing resource waste and ensuring consistent compliance with licensing agreements.

Contact this candidate