Courtney Robinson
*********@*****.***
Strong, driven, motivated young adult with exceptional verbal and written communication skills. am
‘am player, ut also work Well individually. Also can multi-task and thrive in a deadline driven
ronment. 'm very detailed oriented, a fast learner and welcome challenges.
Application Speci
evaluate and reconcile credit balances, answer inquiries about insurance claims, policy guidelines, and
payment information
Retail Sales Consultant
+ Provided sales and customer service assistance to walk-in traffic
+ Responded to telephone and in-person requests for information
+ Used consultative sales approach to understand and meet customer needs
Front Desk Receptionist
+ Greeting: Welcoming visitors and directing them to the right person or office
+ Answering phones:Answering, screening, and forwarding calls, and providing information,taking down
messages and relaying them to employees .Scheduling meetings, client visits, and company events
Head Cashier
Manager: scan items, handle cash, credit or check transactions with customers. Also ensure pricing is
correct, issue change, receipts, refunds and handle all customer disputes. In addition every Monday I do
a weekly review with the cashiers to make sure all CPR goals are being made.
Customer Sen
-e Representative
am responsible for reaching out to people who have been exposed to COVID-19 and providing health
education and guidance to interrupt ongoing disease transmission. Under a sub contract answer
incoming calls from the public related to COVID-19 vaccination scheduling, use independent judgement
to understand the logistics of available time slots and if the location, distance and/or time of available
appointments is a reasonable distance/timeframe to book an appointment
Customer Service Representative