Customer Service Business Management
Resume:
Cheemoua Thao
Onalaska, WI
**************@*****.***
I am punctual, strong will, fast leaner, attention oriented. A strong team member and able to get jobs done in groups or my myself. I am currently enrolled in Western Technical College, I am working towards an associate degree in business management, my graduation date would be August 2025. I have over 2 years in customer service, and I have skill in a management position from my previous enrollment in the military school located in Fort McCoy.
Work Experience
Sales Associate
Cell Plus II, Inc / U.S. Cellular-Holmen, WI
February 2023 to Present
Build a relationship with customer and giving them the proper help they need, and making them feel welcome. I have gotten the number three spot in the business account lines out of the corporation of US Cellular. Making sure the customers leave the store happy and satisfied and knowing that they made the right decision of coming to US Cellular and will be taken care of. Upselling items that are necessary for the phones and making customers see that the items that they buy are something they needed all along. Forklift Operator
Agropur-La Crosse, WI
October 2021 to Present
taking stock of our products, putting items in the assigned area. Customer Representative
The Company Store-La Crosse, WI
July 2012 to September 2014
Taking inbound orders and talking with customers and upselling items to help the customer with their orders
Customer Service Representative
APAC customer service-La Crosse, WI
May 2009 to June 2012
Taking inbound calls, transferring customers to the right department, and making sure orders are filled correctly.
Education
Associate's degree in Business Management
Western Technical College - La Crosse, WI
January 2023 to Present
Education
Bachelor’s Degree in Business Management and Leadership (In Progress) Viterbo University – La Crosse, WI
Expected Graduation: Spring 2027
Planning to begin Master of Business Administration (MBA) – Summer 2027 Associate's Degree in Business Management
Western Technical College – La Crosse, WI
January 2023 to Present
Expected Completion: August 2025
General Education
Fort McCoy Challenge Academy – Tomah, WI
June 2007
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