Customer Service Operations Manager

Asset Tracking & Operations Manager with over * years of experience leading teams, managing

workflows, and improving systems across various industries. Known for a hands-on, solutions- focused approach to asset management, inventory accuracy, and quality control. Skilled in developing training documentation, maintaining detailed operational spreadsheets, and evaluating new processes for continuous improvement. Adaptable and dependable, with a proven ability to take ownership of leadership and coordination roles in fast-paced environments. TRAVIS LANGOLF

VERSATILE - ADAPTABLE - MULTIFACETED

Manage cross-border teams, boosting collaboration and efficiency. implement barcode/RFID for 5,000+ assets, enhancing inventory accuracy. Develop QC and training documents, ensuring operational consistency. Prioritize key warehouse items, optimizing resource allocation. Asset Tracking Manager

Christie Lites Entertainment Lighting / Oct 2021 - Mar 2025 Ensured accurate deliveries, boosting customer trust and satisfaction. Conducted vehicle inspections, ensuring safety and compliance. Resolved customer issues quickly, maintaining strong relationships. Maintained delivery routes, improving time management and accuracy. Delivery Driver

Fedex Express / Jul 2020 - Oct 2021

Partner Owner / Back-End Technical

J & J Handyman Repair and Install LLC - Jan 2025 -Present Resolved complex technical issues by systematically identifying root causes and implementing effective solutions. In charge of hosting Domain and maintaining email and SSL Certificates. Website Design, Logo, & Branding made, Insuring Consistency. Assisted customers with shipping, safety comp. & improved satisfaction. Identified hazardous materials, enhancing safety and customer trust. Headed shipping processes, increasing efficiency & customer satisfaction. Sales Associate

Fedex Office / Apr 2018 - May 2020

Helped customers choose Samsung Smart Watches, enhancing their product knowledge. Improved customer satisfaction by offering detailed Smart Watch insights. Applied Samsung's 4E's system, significantly boosting sales performance. Resolved customer inquiries, ensuring informed Smart Watch purchases. Customer Experience Consultant

Samsung / Jun 2016 - Mar 2018

904-***-****

*************@*****.***

www.Linkedin.com/in/TravisLangolf

Mathias Friborg

*****@*************.***

561-***-****

Justin Carter

**************@*****.***

407-***-****

Jason Riley

***************@*****.***

407-***-****

AI Integration

Asset Management

Team Leadership

Inventory Management

Strategic Planning

Research &

Development

Expert Customer Service

Microsoft Office

Communication

Quality Control

Training

Microsoft Office

SEO Basics

Canva Design

Web Hosting

Branding & Logo

Design

Content Creation

Website Design

Logistics

Sales & Marketing

REFERENCES SKILLS EDUCATION

H i gh School D i p l oma

Google Data Analytics ( I n P r og.)

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