Customer Service Community Outreach
Resume:
Kerry Straw
Orlando, Fl 334-***-**** **************@*****.***
Education
University of Tennessee, Knoxville. College of Education, Health, Human Sciences
Major: Human Development and Family Sciences Knoxville, TN
Bachelors in Human Development and Family Sciences- community outreach track
Cumulative GPA: 3.0 Graduation: May 2025
Work Experience
Practicum at East Tennessee Children’s Hospital (ETCH) January 2025 - May 2025
•Gaining hands on experience interacting with patients and families to help the psychological and emotional well being of guests during hospital stays
•Helping nursing staff with cleaning toys, playing with kids, escorting HABIT dogs through patient floors
•Working in the ED and behavioral department
•Help organize volunteer/service events with organizations like Make A Wish
•NICU cuddler
•Shadow Child Life Specialists (CLS’s)
Server at Sommer’s Place May 2023 - January 2024
•Provided exceptional customer service to ensure a positive dining experience for all guests in a high volume, fast-paced environment.
•Managed a section of six tables, efficiently handling multiple tasks such as taking orders, delivering food and beverages, and processing payments.
•Processed cash and credit card transactions accurately and efficiently, ensuring proper handling of payments and tips.
Babysitter/Dog-sitter May 2017 - Present
Honors and Awards
•Tennessee Explore Scholarship
•Maxwell/Gunter Spouses Club Leadership Scholarship
•Chi Omega Sunshine Award
•Fisher House Foundation Scholarship
•Dixie Electric Youth Tour Representative
•University of Georgia Teen Leadership Summit
Activities
•UTK Wakeboarding and Wake Surfing Team
•Chi Omega Sorority
•Intramural Basketball
Foreign Language
•Working on Knowledge of American Sign Language
•Five years of Spanish
Study Abroad
Florence, Italy
Lorenzo de Medici College January 29 – May 18, 2024
Community Service
Dream Connection
Volunteering at ETCH
Maxwell Air Force Base Thrift Shop
Food for the Hungry
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