Medical Assistant / Phlebotomy
Resume:
INTERNSHIP
Phlebotomist/ Medical Assistant/EKG
Technician
Metropolitan Hospital
2003
IVONE HERNANDEZ
*********@*******.***
PROFILE SUMMARY
A highly accomplished and detail-oriented Phlebotomist with a proven track record in laboratory administration and team leadership. Possessing extensive expertise in overseeing day-to-day laboratory operations, executing phlebotomy, electrocardiography, venipuncture, and capillary puncture procedures with precision. Known for delivering exceptional customer service and adept at building enduring and profitable relationships with clients, peers, and stakeholders. Strong communication skills facilitate seamless collaboration and foster a positive work environment. Committed to utilizing my professional skills and technical proficiency to drive business growth and personal development.
PROFESSIONAL ATTRIBUTES
• Exceptional expertise in venipuncture, adeptly locating veins, minimizing patient discomfort, and achieving consistently high success rates in blood draws and intravenous procedures
• Demonstrates comprehensive knowledge of human anatomy, with a specific focus on vascular and cardiac structures, facilitating the precise identification of optimal puncture sites and electrode placements for EKG procedures
• Creates a soothing and reassuring environment for patients, skillfully alleviating anxiety and fostering a positive healthcare experience throughout blood draws, EKGs, and various medical procedures
• Exhibits a commitment to rigorous implementation of quality control measures, ensuring the precision and dependability of laboratory results and EKG interpretations, which significantly enhances the ability to achieve optimal patient outcomes
• Possesses thorough training in handling emergencies with promptness and confidence, administering first aid when needed, and promptly notifying the appropriate medical personnel as required
PROFESSIONAL EXPERIENCE
Phlebotomist
Texas Oncology Irving, Texas Jan 2023 – Present
• Perform precise venipunctures and capillary punctures on cancer patients, ensuring minimal discomfort while obtaining high-quality blood samples for diagnostic testing and treatment monitoring
• Collaborate closely with oncologists, nurses, and laboratory staff to ensure seamless specimen processing and accurate test result reporting, contributing to efficient patient care and treatment planning
• Implement stringent quality control measures to maintain the integrity and reliability of laboratory results, adhering to established protocols and standards in compliance with industry regulations
• Demonstrate compassionate patient care by creating a supportive and comforting environment, effectively alleviating patient anxiety during blood draws and fostering positive healthcare experiences
• Proactively manage and organize an inventory of phlebotomy supplies and equipment, ensuring an uninterrupted and well-stocked work environment while also promptly addressing any technical issues that arise
Phlebotomist
Methodist Hospital, Mansfield, Texas Nov 2021 – Nov 2022
• Proficiently collected PKU samples for newborn babies, ensuring accurate and reliable specimen collection for diagnostic testing
• Skillfully processed and managed specimens, maintaining strict adherence to labeling and storage protocols
• Efficiently dispatched specimens to external laboratories, ensuring timely and accurate transportation for further analysis
MEMBERSHIP
Certified Member American Medical
Technologist
LANGUAGE
PROFICIENCY
• English
• Spanish
REFERENCE
Available upon request
ADDITIONAL EXPERIENCE
Phlebotomist/ Medical Assistant/EKG Technician
Western Queens Health Associate, Queens, NY 2004
• Expertly managed inventory and supplies, proactively restocking materials to ensure uninterrupted laboratory activities and cost- effective resource management
• Collaborated seamlessly with laboratory staff and medical professionals, fostering effective communication and teamwork to meet patient needs and deliver high-quality healthcare services Phlebotomist
Laboratory Corporation of America, Dallas, TX 2009 – 2021
• Responsible for drawing blood, participating in blood donation events, ensuring blood storage as per the regulatory guidelines, collaborating with the team members, and ensuring smooth execution of the laboratory operational activities.
• Proficiently drew blood from diverse patients, processed, spun down, and packaged specimens for various lab work
• Ensured strict adherence to sterile procedures while organizing and maintaining well-equipped blood-drawing trays
• Showcased exceptional expertise in the precise collection of fluid and tissue samples, employing meticulous procedures to ensure accuracy and reliability
• Thoroughly reviewed patients' medical records and effectively presented pertinent information to relevant departments
• Conducted drug screen tests and skillfully handled preparation, processing, and storage of specimens according to departmental protocols
• Leveraged Biometrics for meticulous patient monitoring and the precise management of records
• Collaborated with medical personnel to train employees in computerized equipment and automation technology while initiating automated specimen processing for improved productivity and cost-effectiveness Phlebotomist
Bio-References Laboratories, New York, NY 2005 - 2008
• Responsible for overseeing the day-to-day laboratory operations, conducting lab tests, safely storing and transporting samples, and ensuring minimizing patients' discomfort during phlebotomy procedures.
• Ensured to conform with the infection-control and safety processes while carrying out daily phlebotomy functions
• Prepared and organized all patient requisitions and specimens for correct testing
• Performed various laboratory tests, including urinalysis, pregnancy, and dipsticks
• Conducted training sessions with the newly hired staff and educated them on the industry's best practices to ensure the smooth execution of the laboratory functionalities
• Verified and recorded the identity of the patient and donor CORE COMPETENCIES
• Proficiency in MS Office Suite
• Analytical/ Strategic Thinking
• Robust Communication Skills
• Operations Management
• Phlebotomy
• Training & Development
• Problem-Solving Skills
• Detail Oriented
• Venipuncture & Capillary Puncture
• Team Building
EDUCATION
LaGuardia Community College Queens, NY
Graduated as Registered Medical Assistant - RMA, Registered Phlebotomist Tech - RPT Mandl School, New York Feb 2004
Certified Nurse Aide
Texas Health & Human Services Commission Jun 2020
Certification in BLS – Basic Life Support
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