SUMMARY
Data Analytics professional with *+ years of experience in real estate operations, financial reporting, and performance analysis. Skilled in data mining and transforming raw data into meaningful stories and actionable insights, using Excel, MySQL, Tableau, and Power BI. Proven ability to build automated reports, KPI dashboards, and data-driven strategies that improve efficiency and drive revenue. Open to remote, hybrid, or onsite roles with relocation flexibility.
PROFESSIONAL EXPERIENCE
03/2023 – 06/2025 Data Analyst The Toro Group Fort Lauderdale, FL
Worked on optimizing lead generation processes, financial operations, and investor reporting through data collection, data mining, management, and visual communication tools.
Improved lead conversion rates by 22% through strategic use of CRM analytics and performance tracking.
Maintained a 94% data accuracy rate by regularly cleaning, validating, and mining large client datasets.
Reduced invoice processing time by 36% by developing a streamlined tracking system for payments and financial documents.
Increased marketing engagement by 32% by creating data-driven promotional content based on mined insights from social media performance.
Provided detailed reporting on ROI and operational metrics for 5 managed residential properties, supporting investor decision-making by utilizing data report analysis.
07/2018 – 03/2023 Business Analyst The Ellis Group Atlanta, Georgia
Led efforts to enhance real estate operational efficiency by cleaning, maintaining, and mining structured and unstructured data in real estate databases, and strategically utilized data reports to collaborate with clients on investment portfolios.
Boosted lead engagement and client retention by 28% through targeted CRM data analysis and behavioral data mining.
Maintained a 95% on-time transaction closing rate by implementing KPI dashboards and workflow audits.
Identified underperforming properties and recommended leasing adjustments using occupancy and revenue trend mining.
Streamlined vendor compliance workflows, reducing the average documentation time by 40%, and developed a concierge tracking service delivering a 96% client satisfaction score.
11/2013 – 06/2018 Property Manager Tribridge Residential Atlanta, Georgia
Oversaw financial operations for a 612-unit mixed-use high-rise property and a 308-unit mixed-use Gable-style property while leading the reporting and compliance for HUD and Tax Credit housing programs.
Maintained 97% average occupancy across residential and commercial spaces through data-driven leasing strategies and the highest audit score in the region for three consecutive years through rigorous data collection and management procedures.
Reduced expense variance by 18% by conducting monthly budget analysis, introducing more accurate forecasting tools, and designing monthly executive summary reports for ownership and stakeholders.
Improved lease approval turnaround by 25% via streamlined qualification analytics and automation.
EDUCATION
Datacamp – Data Analytics, Online, 2025
Analytics Mentor – Data Analytics course and Mentoring, Online, 2025
Gold Coast Schools – Florida Community Association Manager License, Tamarac, Florida, 2019
Barney Fletcher Real Estate School - Georgia Real Estate License, Atlanta, Georgia, 2018
Interactive College of Technology – HVAC/R Technology Degree, Chamblee, Georgia, 2014
TECHNICAL SKILLS
Analytics and Visualization Tools:
Excel - VLOOKUP, HLOOKUP, XLOOKUP, Pivot Tables, IF/AND/OR logic, INDEX-MATCH, and Conditional Formatting
Other Tools - MySQL, Tableau, Power BI, Microsoft Azure, SAS
Currently in progress: Python, AWS, GCP (via DataCamp)
CRM, SaaS, and Productivity Tools:
Microsoft 365 (Word, Excel, Access, PowerPoint, Teams), QuickBooks, Salesforce, Google Workspace, Social Media Platforms, Chatbot, Canva, Slack, AS400, Lotus Notes
Real Estate Management Software:
CoreLogic Matrix and Multiple Listing Service Platforms, SkySlope, Supra, ShowingTime, Dotloop, DocuSign, Mailchimp, Follow Up Boss, Yardi Voyager, Entrata, OneSite, Blue Moon, Knock, Rent Café
CERTIFICATIONS
EPA Universal Certification
Florida Community Association Manager (LCAM) License #51911
Florida State Real Estate License #3429063
Georgia State Real Estate License #385991
Virginia State Real Estate License #022*******
Certified Associate in Project Management (CAPM) – In Progress, 2026 (expected)