Customer Service Driver's License
Resume:
R
Jean
Regisma
**********@******.**
m
Ottumwa, IA 52501
SUMMARY
SKILLS
Vehicle Maintenance
Materials Transport
Equipment Operation
DOT Compliance
Loading and Unloading
Route Planning
Driving and Transportation
Shipping and Packaging
Processes and Procedures
Valid Driver's License
Heavy Lifting
Clean Driving Record
Strategic Planning
Customer Service
Confidentiality Understanding
EXPERIENCE
Driver
Chicago, IL
Obi/ Dec 2023 to Feb 2024
Delivered goods and services to customers on time and in excellent condition. Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Documented daily mileage, gas, and other data.
Truck Loader
Fort Lauderdale, FL
Ibbdesign/ Mar 2021 to Apr 2022
Maximized truck space by loading efficiently.
Processed orders quickly and accurately while adhering to company policies and procedures regarding shipping and receiving activities. Followed safety procedures when handling hazardous materials or operating heavy machinery.
Unloaded initial shipments and placed on correct delivery trucks. Loaded and unloaded trucks using forklift, pallet jack and hand truck. Maintained cleanliness of work area at all times by sweeping floors, cleaning up spills. Assisted sorters by loading trucks with assigned packages for routes. Provided assistance in receiving dock area including helping unload trailers when necessary.
Assisted in the organization of the warehouse by placing incoming items in designated areas.
Secured cargo in trucks with straps, load bars, blocks and other materials. Inspected merchandise for damage prior to loading or unloading. Stacked goods onto shelves according to size, type and quantity specifications. Adhered to established safety regulations while performing job duties. Checked load-related documentation to promote completeness and accuracy. Observed proper lifting techniques when manually loading or unloading freight from trucks.
Returned unused or empty pallets back to correct warehouse space. Prepared shipments for pickup by labeling and weighing packages. Maintained accurate records of shipments loaded or unloaded. Read and attached appropriate labels and tags to products and packages for identification purposes.
Filled in and organized partial pallets.
Checked freight bills against invoices for accuracy before signing off on them. Driver
Fort Lauderdale, FL
BrandsMart USA/ May 2020 to Dec 2021
Delivered goods and services to customers on time and in excellent condition. Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Documented daily mileage, gas, and other data.
Adhered to company policies and procedures related to safety and security standards. Utilized GPS to optimize routes and continuously meet estimated delivery times. Delivered packages to customers in a timely and efficient manner. Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
Inspected vehicles for cleanliness and checked gas and oil levels prior to departure. Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Performed pre-trip inspection checks and reported problems to supervisor. Secured merchandise, avoiding damage during transportation. Provided excellent customer service by responding promptly to customer inquiries and complaints.
Picked up clients from specific locations to transport and drop off at destinations. Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
Maintained accurate logs of vehicle inspections and repair status. Checked loads to ensure that cargo was secure and distributed evenly. Monitored traffic conditions and applied defensive strategies to avoid accidents. Assisted with loading and unloading freight when necessary. Participated in training sessions regarding safe driving practices and defensive driving techniques.
Drove trucks to and from job sites to deliver supplies. Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
Achieved consistently high customer scores due to exceptional service. Determined most expedient trip by mapping out driving routes ahead of time. Saved fuel by leveraging GPS to identify faster routes. Transported riders to designated stops according to pre-determined schedules. Loaded and unloaded goods from truck using hand-trucks or pallet jacks. Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
Reported any incidents involving the truck or its cargo to management immediately. Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
Delivered customer orders and collected payments to keep accounts current. Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
Reviewed work orders to perform freight movement and deliveries. Operated standard warehouse equipment to assist with loading and unloading of deliveries.
Verified loads against bill of lading to identify and correct discrepancies. Verified the contents of inventory loads against shipping papers. Performed emergency roadside repairs such as changing tires or jump starting batteries when needed.
Demonstrated professional conduct with clients to deliver outstanding customer service.
Interacted with customers pleasantly to meet needs and drive satisfaction. Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Checked vehicle after shift for damage.
Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Loaded and unloaded merchandise efficiently to meet demanding route targets. Transported clients to specified destinations safely and on-time. Coordinated with team members and remained flexible in work scheduling to meet service needs.
Collected payments for goods delivered or unloaded. Logged deliveries, drop-off times and special conditions in [Type] system. EDUCATION AND TRAINING
GED
Boyd H. Anderson High School Jun 2009
Lauderdale Lakes, FL
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