Customer Service Quality Assurance

CONTACT

Brownsville, TX *****

***- ***-****

*********@*****.***

PROFESSIONAL

SUMMARY

Experienced Manager and Lead

Auditor with a robust history at

AMERICAN GLOBAL STANDARDS,

enhancing competitive edges in the

global market. Excelled in roles

requiring critical thinking and quality

assurance, notably at PROFESSIONAL

SERVICES. Demonstrates unparalleled

multitasking and organizational skills,

driving significant improvements in

audit coordination and risk

assessment. Industrial, Manufacture,

Management and HR Experience.

SKILLS

Data analytics

Audit planning

Time management

Multitasking and organization

Critical thinking

Decision-making

Quality assurance

Risk assessment

Audit coordination

Internal auditing

Teamwork

Problem-solving abilities

Organizational skills

ANTONIO MIRELES

EXPERIENCE

Sales and Lead Auditor AMERICAN GLOBAL STANDARDS

01/2020 - Present

Company Overview: Is an American ISO and other Standards Registrar Agency established to assist manufacturing and service industries in their quest to remain competitive in the global marketplace. General Manager PROFESSIONAL SERVICES - Brownsville, TX 11/2007 - 12/2019

Company Overview: Quality, Safety, and Environmental Consulting, Audit, and Training

Lead Auditor

Training Manager

Sales and Customer Service

Quality, Safety, and Environmental Consulting, Audit, and Training ISO 9001 Coordinator TEKNA IMPACT - McAllen, TX

01/2005 - 10/2007

Company Overview: Labels and Flexographic Printing

Suppliers selection, evaluation and developing

Sales and Customer Service

Labels and Flexographic Printing

Operations Manager PESA LABELING SYSTEMS - Brownsville, TX 01/1997 - 01/2004

Company Overview: Labels and Flexographic Printing

Production Manager

Engineering Manager

Human Resources Manager

Quality Manager

Labels and Flexographic Printing

Sales and Tech Support PC REPAIR AND PRINTING SOLUTIONS - Brownsville, TX

01/1992 - 01/1996

Production Manager DUPONT - Mex-La Porte, TX

01/1974 - 01/1991

Company Overview: Water Treatment System, Sulfuric and Hydrofluoric Acid Manufacturing

Training and Recruiting Manager

New Projects and Process Improvement Engineer

Training and Operating Procedures Supervisor

HF Manufacture Supervisor

Quality Control Laboratory Manager

Laboratory Analyst

Water Treatment System, Sulfuric and Hydrofluoric Acid Manufacturing Science Teacher J. J. DE LA GARZA (HIGH SCHOOL) - Matamoros, Mex 01/1974 - 01/1980

Laboratory Supervisor

EDUCATION

Completed coursework towards INDUSTRIAL ENGINEERING Instituto Politécnico Nacional

Completed coursework towards CHEMICAL LABORATORY TECHNICIAN Instituto Tecnológico de Coahuila

CERTIFICATIONS

QHSE Lead Auditor

TRAININGAWARDSACKNOWLEDGEMENTS

ISO 9001:2015 QMS Lead Auditor, UC-5296, IATF:16949:2016 QMS Internal Auditor, AESCR, ISO 9001 QMS Internal Auditor, The University of Texas – Pan American, ISO 9001:2015 Update, The University of Texas – Pan American, ISO 14001 Executive Overview, The University of Texas – Pan American, Occupational Safety and Health Standards for General Industry, Texas A&M, OSHA 511, Powered Industrial Trucks Train the Trainer, Quality Core Tools APQP/CP/FMEA/PPAP/SPC, Sintemex, Industrial Hydraulics, Sperry-Vickers, Transportation Emergencies, First on The Scene, DuPont, Wilmington Delaware, Department of Transportation Regulations, USA DOT, Hazardous Materials Handling, DuPont, Safety Department, Applied Refrigeration Principles (Thermodynamics), DuPont ESD, Environmental Regulations, EPA Wilmington, DEL, Total Leadership, Management Technics and Skills, Communication and Team Work, Fundamentals of Modern Management, Conflict Analysis and Resolution, The Trainer Visual Aids, Continuous Improvement and Total Quality

REFERENCES

References available upon request

.

Contact this candidate