Project Manager Management

Jeanitza Valera Bell

**************@*****.*** 954-***-**** Weston, FL LinkedIn: jeanitza-valera-bell

SUMMARY

Bilingual Logistics and Project Manager with 20+ years of experience coordinating high-value operations across the telecommunications, technology, and infrastructure sectors. Skilled in project planning, vendor management, field team coordination, and regulatory compliance. Proven ability to lead cross-functional teams, track project milestones, and implement tools to streamline operations. Oversaw logistics and deployment projects totaling over $50M across LATAM, achieving 98% on-time delivery and a 30% reduction in service delays. Fluent in English and Spanish.

SKILLS

Telecom & Network Solutions (DAS, RF, Connectivity). Project Management. Procurement & Vendor Negotiation. Field Coordination & Technical Oversight.

Consultative Sales & Solution Positioning. RF Engineering.

Network Optimization (2G, 3G, 4G). Strategic Planning.

Budget Management. Cross-Functional Team Coordination.

Customs Compliance & Documentation. Process Improvement.

Strategic Account Management & Client Retention. Data Analysis.

Post-Sales Support & Service Delivery. English (Fluent) / Spanish (Native).

Consultative Selling & Business Development. Salesforce.

PROFESSIONAL ACHIEVEMENTS

Optimized Multimillion-Dollar Projects with High Customer Satisfaction: Successfully led cross-functional teams in delivering projects across telecommunications, mining, retail, and energy sectors, managing budgets exceeding USD 50 million while maintaining a 98% customer satisfaction rate. Implemented project tracking and reporting systems, improving visibility of execution status and flagging delays. Retained and expanded high-value telecom accounts, improving client satisfaction by 30% and reducing churn.

Enhanced Wireless Infrastructure in Latin America: Spearheaded the deployment of over 100 RF sites for Chile's largest telecom operator, Entel, including the implementation of a Distributed Antenna System (DAS) at Mall Costanera Center, one of Latin America's largest malls. Streamlined shipping, inventory, and customs workflows for high-complexity telecom deployments.

Improved Team Performance and Operational Efficiency: Boosted team performance and client satisfaction by 20% through strategic communication initiatives and targeted process improvements, driving continuous operational excellence in service delivery.

Achieved Rapid Project Execution with Cost Savings: Delivered 60 distinct project implementations for Nextel Chile's 3G in-building and outdoor network within an accelerated eight-month timeframe, consistently completing projects on time and 5% under budget. Implemented project tracking and reporting systems, improving visibility of execution status and flagging delays.

WORK HISTORY

Sales Manager and Operations Manager 2022 – Present

Corp4Ness By Summit Center – Weston, Florida, United States.

Developed and implemented strategic operational initiatives that optimized sales team efficiency, exceeding performance targets by up to 20%.

Collaborated with marketing, finance, and product teams to streamline processes and align organizational objectives, resulting in a 15% improvement in overall business performance. Manage client onboarding, operational performance, and cross-departmental collaboration.

Services Delivery Manager 2015 – 2020

ITelecom – Santiago, Chile.

Directed cross-functional teams delivering high-stakes projects across mining, retail, energy efficiency, and technology sectors, managing budgets of over 50 million USD. Directed logistics operations across multiple public-private infrastructure projects.

Successfully led the Operations team to replace streetlights with LED technology across northern, central, and southern Chile, achieving 99.5% technical approval. Managed vendors, contractors, supply chains, and stakeholders using ISO and OSHAS standards, ensuring regulatory compliance and driving energy efficiency. Led post-implementation customer support for enterprise infrastructure deployments.

Managed high-value projects across public and private sectors, meeting deadlines and budget constraints while achieving a 98% customer satisfaction rate, resulting in a 25% increase in repeat business.

Optimized contractor management, reducing recruitment time by 30% and boosting performance by 25%. Implemented ISO-based digital system, increasing efficiency by 30% and achieving 99.9% record accuracy, while maintaining 100% policy compliance.

Led performance optimization initiative, boosting team productivity and client satisfaction by 20%. Implemented multi-channel communication and process improvements, reducing project turnaround time by 15% and client escalations by 30%.

Key Account Manager 2011 –2015

ITelecom – Santiago, Chile.

Led IT operations for RF services, managing and deploying 100+ RF sites using RF DAS system for Entel, Chile's leading telecom operator. Orchestrated high-profile implementation at Mall Costanera Center, resulting in 99.9% network uptime through rigorous TL 9000-compliant quality protocols. Handled full lifecycle of service delivery, from client onboarding to system testing and operational support.

Oversaw 33% of telecommunications projects for mobile multi-operators from kickoff through post-installation, significantly expanding Chile's wireless infrastructure. Delivered high-quality, efficient solutions for a leading telecom operator, resulting in a 3% increase in network coverage. Oversaw logistics planning, customs documentation, and shipping schedules for all project sites.

Delivered 100% of projects on schedule while averaging 5% under budget, generating $500K in cost savings annually and boosting client satisfaction scores by 30%. Implemented lean project management techniques, reducing resource waste by 15% and accelerating delivery timelines by 10%. Generated technical documentation and project closeouts used in compliance reviews and audits. Maintained relationships with high-value clients, ensuring seamless service transitions and upgrades.

Project Manager 2010 –2011

MER Telecom – Santiago, Chile.

Orchestrated Nextel Chile's 3G indoor network deployment using Nokia/Siemens technology. Achieved 100% project success rate, 25% faster deployment, and 90% customer satisfaction.

Executed 60 RF projects outdoors in 8 months, 20% faster than the industry standard, with 100% compliance to specifications. Streamlined approvals, reducing turnaround time by 40%.

Project Manager 2007 –2008

Nokia – Santiago, Chile.

Elevated Operator Viva's network performance in La Paz, Bolivia by 5%, exceeding the target. Implemented risk-prioritized optimization strategies while adhering to TL 9000 standards.

Spearheaded the Claro Chile Cellular Network Optimization Project in the Santiago cluster, optimizing mobile network performance by 3% through effective communication, project leadership, and strategic implementation.

Network Deployment Manager 2004 –2007

Digitel - Caracas, Venezuela.

Orchestrated 2G/3G network expansion for 33% of Digitel's Venezuela operations, deploying 500+ sites. 99.9% network reliability and 40% improved coverage, while reducing implementation costs by 15%.

Streamlined subcontractor and vendor management, achieving 15% cost savings and 20% faster delivery times. Implemented centralized procurement, improving budget efficiency by 10%.

RF Engineering / Optimization 2001 –2003

Digitel - Caracas, Venezuela.

Engineered and executed optimization plans for 2G/3G networks, enhancing performance by 5%. Conducted comprehensive drive tests and data analysis, resulting in a 2% improvement in call quality and a 1% reduction in dropped calls.

Analyzed customer feedback via the Remedy platform, driving a 3% improvement in cellular network KPIs through targeted service enhancements and network optimizations.

EDUCATION

Bachelor of Science – Universidad Nacional Experimental Politécnica – Caracas, Venezuela. 2000

Bachelor of Science – BS, Electronic Engineering.

LANGUAGES

English - Fluent Spanish – Native.

Contact this candidate