Senquazia Ellis
Phenix City, AL *****
************@*****.***
My name is Senquazia Ellis and I have experience In customer service mainly but that’s not my only skill and I am willing to work
Authorized to work in the US for any employer
Work Experience
Remote Customer Service Representative
Telecare Corporation - Columbus, GA
October 2022 to December 2023
Recieve incoming customer calls, answer their questions, confirm customer orders, and respond to customer feedback via phone, emails, or chat platforms. As well as complaints, orders, or require information about products and services purchased from the company. Also provided solutions that fit those individualized situations and prioritize the customers needs during each step of the process. Providing solutions and detailed information to each customer. Quality Inspector
KIA Motors - Midland, GA
July 2020 to October 2022
Responsible for reviewing products and materials during manufacturing to make sure they meet company requirements. Also respond to emails about specific items, count different amounts of quantities of each product item. Input data of each production item in the computer. Clean work area, discard empty boxes and expired items by properly removing and categories each item in the company computer system. Cashier/Customer Service
McDonald's - Phenix City, AL
November 2018 to July 2019
Cashier, customer service and support, drive thru. As a team member my job duties included greeting customers providing support and assistance. Encouraging sells and operating a cash register, running the drive thru, cleaning the restaurant, and completing assigned tasks. Education
High school diploma
Central high school - Phenix City, AL
February 2019 to Present
Skills
• Food Service (2 years)
• Cashiering (2 years)
• Cleaning Experience (1 year)
• Cash Handling (2 years)
• Customer Service (2 years)
• Host/Hostess (2 years)
• Food Preparation (2 years)
• Communication Skills (2 years)
• Serving Experience (2 years)
• Computer Skills (2 years)
• Kitchen Experience (2 years)
• Food Production (2 years)
• Fast Food (2 years)
• Inventory control (2 years)
• Computer skills (2 years)
• Warehouse Experience
• Order Picking
• Materials Handling