Customer Service Representative

SANVANNAH SANDOVAL

************@*****.*** 480-***-****

PROFESSIONAL PROFILE

Experienced customer service worker, with strong problem-solving skills. I provide knowledgeable answers and advice to customers, helping to create positive customer experiences. SKILLS

• Microsoft Suite Skills

• Payment processing

• Customer relations

• Complaint resolution

• Excellent communication

EXPERIENCE

Get Insured by Vimo Remote

Customer Service Representative May 2024-current

•Acknowledged customers complaints

•Served customers through inbound and outbound calls

•Created tickets upon customers requests

•Received chats

•Protected health and medical records of customers FRY'S FOOD STORE Phoenix AZ

Customer Service Desk /Cashier Jan 2022 - Nov 2023

• Responded to customer inquiries through email, phone, and in-person

• Provided fry's cards to customers and helped them sign-up

• Handled customer complaints, returns, and money transfers

• Processed and received payments

UPS Mail Innovations Warehouse Tolleson, AZ

Mail Sorter/Package Scanner Jan 2021-Dec 2021

• Unloaded mail and packages from pallets

• Sorted mail according to protocols

• Operated various types of office equipment, such as computers and scanners EDUCATION

•High School Diploma

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