Customer Service Security Officer
Resume:
Luis Cintron Maldonado
San Lorenzo, CA *****
*************@*****.***
I want to obtain an employment position, where I can utilize my work experience and skills to build the success of the company while i experience advancement opportunity. Authorized to work in the US for any employer
Work Experience
Staff Pro
O.Co. Oakland Coliseum - Oakland, CA
April 2014 to October 2019
Make sure that the Coliseum is safe and secure during A's game.
·Checking bags and direct fans to their seats.
· Make sure the fans are safe at all time.
· Answered any question they may have.
• Show excellent customer service
• Team Leader officer
• Breaker
• Rover
• VIP areas
• Back of the house
• Front of the house
• Major sports entertainment, events
Security Receptionist
PagerDuty - San Francisco, CA
January 2017 to August 2018
• Check in guest
• Do rounds in side & out of the building.
• Lead officer
• Make sure that everyone was safe.
• Monitored CCTV security cameras
• Provided security at pagerduty facility
• Inspected buildings, equipment, and access points permitting entry
• Authorized verified contractors for entry
• Show excellent customer service
• Ensured guests felt welcomed and at home at pagerduty
• Ensured building was locked and secured at the end of every shift Security Officer
San Francisco Giants - San Francisco, CA
April 2013 to July 2015
• Setup
• Rover
• Lead
• Breakdown
• Breaker
• Show excellent customer service
• Major sports entertainment, events
Lead Security Officer
Super Bowl 50 - San Francisco, CA
January 2015 to February 2015
• Rover lead officer
• Making sure that everyone was safe
• Making sure every officer got breaks
• Monitored CCTV security cameras
• Effectively prevented thefts
• Inspected buildings, equipment, and access points permitting entry
• Authorized verified contractors for entry
• Show excellent customer service
• Ensured guests felt welcomed at Levi's Stadium
• Ensured the building was locked and secured at the end of every shift
• Provided security at Levi's Stadium facility
Security Agent
Lloyd Brown - San Francisco, CA
February 2010 to 2012
Provided security service for Lloyd Brown
• Assisted in helping to secured location for special events Security Officer
Remand & Associates, Inc - San Francisco, CA
December 2008 to May 2010
Secured store
• Performed rounds from the first floor to the sixth floor
• Responsible for locking the loading dock and alarming the facilities
• Stationed at from desk to greet visitor and answering phones
• Show excellent customer service
Education
High school or equivalent in Basic
Fremont High School - Oakland, CA
January 2001 to June 2005
Skills
• Bilingual (10+ years)
• Security
• Customer Service
• Organizational Skills
• Stocking
• Cash Handling
• Surveillance
• CCTV
• Computer Literacy
• English
• Spanish
• Multilingual
• Loss Prevention
Awards
Employee of the month
July 2014
• Oakland A'S
Certifications and Licenses
Guard Card
January 2016 to January 2020
CPR/AED
July 2019 to July 2021
Adult and Pediatric First Aid/CPR/AED
July 2019 to July 2021
Tear Gas/pepper spray
April 2019 to December 2029
Assessments
Security Guard Skills — Proficient
December 2020
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• Motivated, punctual, dependable, reliable and oriented
• Energetic, hardworking, quick learner, responsible and friendly
• Work well with team and individual, ability to influence others in a positive way.
• Good customer services skills
• Computer literacy
• Experience with security, driving, electricity assistant
• Certified security guard.
• Bilingual English/Spanish
• Lead or supervisor material
SPECIAL SKILLS: Bilingual English Spanish
Contact this candidate