MAUREEN WILKINSON, MS, MBA
Flagstaff, AZ • 619-***-**** • ******************@*****.***
SEASONED COLLEGE & SCHOOL COUNSELOR
EDUCATIONAL COUNSELING TEACHING COACHING & MENTORING FIELDWORK PLACEMENTS Highly motivated, driven, and forward-thinking professional with demonstrated experience providing comprehensive counseling support to a diverse student population within fast-paced, highly demanding settings. Well-versed in facilitating high school placements, student safety counseling, and management, students in distress training, and college and career readiness. Skilled in researching/staying abreast of graduation and other educational requirements of the schools, organizing and conducting global live lessons, and evaluating data, as well as outcomes for college and career readiness initiatives. Actively seek to influence, build effective relationships, and gain alignment with peers, functional partners, and stakeholders to accomplish defined objectives. PROFESSIONAL EXPERIENCE
OTTAWA UNIVERSITY; Phoenix, AZ 2019 – Current
Virtual & Residential School Counseling Adjunct Faculty Act as the direct point of contact for student concerns and address their queries through phone, emails, and messages related to social and cultural concerns in the helping profession. Teach graduate students courses for the Master of Arts in Education programs; coursework includes EDC 7824 Life Planning and Career Development, EDC 7133 Counseling in the Helping Professions, and EDF 7403 School Counseling in a Changing Environment.
Created and implemented a wide variety of training materials such as advanced tools, and videos, and introduced the use of PPTs based on different learning and development needs of students.
Plan and conduct engaging and impactful group discussions and global live lessons for academically struggling students to aid them in finding practicum work and placement.
Capitalize on past experiences and guide students accordingly by supporting them on setting career pathways. ARIZONA CONNECTIONS ACADEMY; Gilbert, AZ 2016 – Current High School Counselor
Serve as the school counseling consultant, assess students’ transcripts, and review their academic records to place them in specific courses as per the graduation requirements. Entrusted to conduct periodic graduation checks, deliver live counseling sessions, and address all incoming student, as well as parent queries over email and voicemails. Ensure college and career readiness of the students from 9th through 12th grade by assisting them in goal setting and attainment, test-taking strategies, and resilience.
Provide crisis intervention-based support to students and connect families to necessary community resources such as financial resources, mental health facilities, and others.
Play a key role in long-term student success by working closely with counseling teams, admin, and other teachers to leverage their expertise in developing and implementing student success strategies.
Prospect and assist students in credit recovery, identify students who are behind their planned graduation schedule and recommend effective ways to recover credits.
Facilitate struggling students in connecting with teachers and acquiring individual tutoring support to pass courses.
Assist in event planning and organization including graduation, prom, and field trips, as well as undertake responsibility for guiding students through the college admission process such as acquiring financial aid for deserving students.
Create and provide interventions for students suffering from substance abuse issues or experiencing difficult times at home to improve their academic performance.
CHANDLER GILBERT COMMUNITY COLLEGE; Chandler, AZ 2014 – Current Online & Residential Counseling Adjunct Faculty
Appointed to teach first-year experience courses to a diverse student base. Conduct lessons for hybrid, online, and residential counseling including but not limited to FYE 101 Introduction to College, AAA115 Creating College Success, CPD150 Strategies for College Success, Career and Personal Success, FYE 103 Exploration of College, and Career and Personal Success. MAUREEN WILKINSON, MS, MBA P AGE 2
Leveraged exceptional classroom management skills and deployed creative strategies to increase student retention and interest in the subject.
Acted as a key resource for students on various matters such as memberships, affiliations, apprenticeships, career guidance, company tours, internships, and industry networking, as well as prospected students for TAACCCT grant. ARIZONA STATE UNIVERSITY; Tempe, AZ 2015 – 2017
Online Adjunct Faculty
Core responsibilities included guiding and mentoring students on identifying, as well as overcoming their academic challenges, setting strategic goals, and accomplishing tasks through proper task and time management. Supported student learning and development by determining their competencies and weaknesses, as well as securing new opportunities for them.
Conducted online lessons on technological entrepreneurship and management such as TMC 430 Enterprise Strategy and Innovation; provided comprehensive academic support to students by timely addressing their queries. NATIONAL UNIVERSITY; San Diego, CA 2011 – 2014
Assistant to the Dean, School of Professional Studies Entrusted to manage enrollment processes, connect students to necessary resources such as counseling support and tutoring, as well as oversee applicant and student relationships. Coordinated cross-functionally to ensure students' needs are timely addressed and struggling students can overcome learning challenges. Provided expertise in event planning, logistics, and execution for school retreats, commencements, etc.
Delivered exceptional performance that led to receiving an early promotion to the assistant to the dean role within 1 year.
Leveraged solid problem-solving skills to assist the dean in resolving a myriad of issues, managed new hire onboarding for residential and adjunct faculty and maintained departmental information.
Guided students on the use of Academic Advisement Reports, Student Information System, ECollege, and PeopleSoft.
Drove collaborative efforts with credentials, student accounts, financial aid, and veterans’ affairs teams to resolve financial concerns of the students and facilitate financial aid.
Key responsibilities included addressing queries related to program requirements, as well as facilitating course registrations, placement testing, and recommending career development opportunities to the students. Additional Experience:
Counseling Intern at Helix High School/Oak Valley Middle School (2011); Youth Leader at Church of Jesus Christ (2002 – 2011); Vice President at Bronco Youth Basketball Club; Customer Service Supervisor at Cox Communications. EDUCATION & PROFESSIONAL DEVELOPMENT
NATIONAL UNIVERSITY; San Diego, CA Master of Science, Educational Counseling Arizona Department of Education Certificate, Guidance Counselor, Pre-K-12 CALIFORNIA COMMISSION ON TEACHER CREDENTIALING; San Diego, CA Pupil Personnel Service Credential in School Counseling
NATIONAL UNIVERSITY; San Diego, CA Master of Business Administration, Human Resources Management UNIVERSITY OF UTAH; Salt Lake City, UT Bachelor of Science in Psychology AREAS OF EXCELLENCE
High School Counseling Consultation and Advisement Counseling Program Management Training and Professional Learning Cross-functional Collaboration Virtual School Counseling Data Compilation and Interpretation High degree of flexibility Strong Customer-Focused Mindset/Approach Customer Advocacy Relationship Building Delivering Commitments Communication Team Building/Development