Customer Service Training Specialist

VANESSA LUNA

*****.********@*****.*** 909-***-**** Beaumont, CA 92223

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. I have recently passed my State Board Test for Phlebotomy. Have experience in taking care of family members with severe illnesses. Skills

Customer Service

POS Systems

Returns processing

Cash Register Operation

Drawer balancing

Cash Handling

Customer Assistance

Product

Recommendations

Payment Processing

Experience

Cashier Beaumont Crossroads Food & Fuel - Beaumont, CA 07/2019 - Current Greeted customers and answered any questions they had about the store's products and services. Verified that customers were of legal age to purchase alcohol or tobacco products.

Operated the cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Count money in the cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Stock all supplies at the end of the shift.

Education and Training

GED

Madera Adult School Chowchilla, CA 11/2007

Trade School

Phlebotomy Training Specialist San Bernardino, CA 07/2024 Certifications

NHA Phlebotomy Technician (CPT) Certification

Certified Phlebotomy Technician 1

Attached are all my classes, blood draws and externship times.

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