Customer Service Front Office
Resume:
Jada M. Purnell Cell: 734-***-****
***** *. ******** **., #****, Van Buren Twp, MI 48111 ***********@*****.***
Highly motivated college student seeking a position that will enable me to use my strong communication skills, superior customer service skills and my ability to work well with people, while demonstrating collaborative team-oriented and self-directed approaches in the areas of:
Organization/Time Management
Partnership/Relationship Building
Team Player
Quick Learner
Microsoft Office Suite
Confidentiality
PROFESSIONAL EXPERIENCE
United Wholesale Mortgage, Pontiac, MI Jan. 2024 - Current
Operations Specialist - VVOE
Verify employment of customers for home loans
Handle over 80 calls a day
Provide Customer Service
Fuyao Glass, Plymouth, MI June 2022 – Dec. 2022
Glass Holder / Glazier
Work with glass and glass substitutes to make windows for cars
Ternes Howard Packing, Westland, MI Dec. 2020 – Apr. 2022
Assembly Worker
Line Lead Experience
Label Maker
Trained new employees
Provided Customer Service
American International Academy, Westland, MI
Teacher Assistant Aug. 2018 – May 2021
Work with children ages 4-5 years old
Preparing them for Kindergarten using the high scope curriculum
Assist with conflict resolution
Trained fluently in Power School
Provided Customer Service
Assisted front office with clerical duties and answering multi phone lines
Footlocker, Dearborn, MI
Sales Associate Nov. 2016 – Dec. 2018
Customer Service
Cashier
Stock
Sales oriented
Campfire Program @ Michigan Technical Academy, Detroit, MI
Summer Camp Advisor July 2016 – Sept. 2016
Supervised children of all ages (Kindergarten – 5th grade)
Worked with the children to come together to make the summer an exciting and fun experience while helping them to prepare for the fall.
Maintained patience with the children when needed
Utilized my communication and problem-solving skills
Provided Customer Service
Assisted front office with clerical duties and answering multi phone lines
Michigan Technical Academy, Detroit, MI
Teacher Assistant July 2015 – Sept. 2015
Work with children ages 4-5 years old
Prepared them for kindergarten using the high scope curriculum
Assist with conflict resolution
Take attendance in Power School
Provided Customer Service
Assisted front office with clerical duties and answering multi phone lines
EDUCATION
Communication Media Arts High School, Detroit, MI Graduated June 2017
GPA 3.4
Class Secretary, Cheerleader, Perfect Attendance
Oakland Community College Aug. 2017 – March 2020
Physical Therapy is my major, minoring in Psychology
Contact this candidate