SUMMARY
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Strong work ethie,
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positive and memorable
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Data entry
Rest
ustomer service
Team collaboration
Ceti)
Mercy Eva Ansah
EXPERIENCE
November 2022 - November 2023
Secretary Tarkwa Nsuaem Municipal Assembly Tarkwa, Ghana
+ Developed an efficient document tracking system which allowed quick
access to all necessary paperwork.
Sorted mail and distributed it to appropriate personnel or departments
within the organization
Provided administrative support to the Office Manager and other staff
members.
Managed calendar reminders for upcoming deadlines or events
associated with the office.
Created agendas and took minutes during meetings; distributed notes in
a timely manner afterwards.
Answered incoming phone calls, responded to inquiries and transferred
calls as needed.
Responded to customer inquiries via email or telephone in a polite and
professional manner.
Handled confidential documents with discretion,
Organized and maintained executive calendars, including scheduling
meetings, travel arrangements and conference calls
Maintained filing systems for confidential documents; organized files for
easy retrieval of information when requested.
Performed data entry into computer systems; ensured accuracy of all
entered information
Greeted visitors in a professional manner and directed them to
appropriate personnel or offices.
Prepared documents such as memos, letters, reports, spreadsheets and
presentations using Microsoft Office applications.
May 2020 - June 2020
Internship Student Volta Star Juapong, Ghana
+ Worked well in team environment as well as independently.
+ Worked with teams to support goals and build experience.
+ Maintained positive working relationship with fellow staff and
management.
EDUCATION AND TRAINING
April 2023
Bachelor of Science TEXTILE DESIGN AND TECHNOLOGY
Kwame Nkrumah University of Science And Technology, Kumasi
2018
WASSCE
Fijai Senior High School, Takoradi
BECE
Goldfields Schools Complex, Tarkwa
REFERENCES
References available upon request.