Learning Center Nursing Assistant
Resume:
DONNA L. BUTLER
*** ******** ******* **** ************@*****.***
Jamestown, NC 27282 336-***-****
KEY QUALIFICATIONS
Excellent personal motivation with a proven ability to build and work collaboratively in a strong team concept environment, and independently.
Focused, versatile, dependable, multi-task oriented, flexible, positive, emotionally stable, able to adapt effectively to challenging and emergency situations.
Well-developed skills priority, organization, decision-making, time management, and verbal/written communications skills.
Strong interpersonal skills resulting in exceptional rapport with people. Proves succession initiating, promoting and maintain strong interpersonal relations. Able to deal courteously, professionally, and tactfully with the general public in a variety of circumstances.
Excellent analytical skills with the ability to analyze situations effectively.
PROFESSIONAL EMPLOYMENT EXPERIENCE
First Point Resources Collection Greensboro, NC
February 2019
Manage multiple delinquent accounts for debt collection efforts.
Keep track of assigned accounts to identify outstanding debts.
Plan a course of action to recover outstanding payments.
Negotiate payoff deadlines or payment plans.
Handle questions or complaints.
Investigate and resolve discrepancies in payments or accounts.
Guilford Technical Community College Greensboro, NC
Multi-purpose Learning Center Coordinator September 2008-June 2018
Responsible for all facilitation and instructional delivery in the Multipurpose (Computer-assisted) Learning Center.
Demonstrate proficiency in teaching, classroom management, advising students and responding to their needs.
Provide effective and relevant instruction appropriate to the students’ assessed placement level and individual needs and goals.
Demonstrate and model the College’s employability skills: adaptability, communication, information processing, problem solving, responsibility and teamwork.
Work in conjunction with the Program Coordinators to ensure that all students’ records, LEIS requirements and supporting documents are accurate and maintained in accordance with community college guidelines.
Bennett College for Women Greensboro, NC
Resident Hall Director June 2009- July 2010
21st Century Community Learning Center High Point, NC
Assistant Tutor March 2008-June 2009
21st Century Community Learning Center High Point, NC
Van Driver June 2007-June 2008
Harbor House High Point, NC
Case Manager June 2007-June 2008
Professional Hiatus and Relocation due to Hurricane Katrina Devastation 2005-2007
Hospice of Louisiana Metairie, LA
Certified Nursing Assistant (CNA) 2003-2005
Excellence Home Health New Orleans, LA
Certified Nursing Assistant (CNA) 2003-2005
Hospice of the Delta Slidell, LA
Certified Nursing Assistant (CNA) 2000-2003
Liberty Bank and Trust New Orleans, LA
Payroll Clerk 1996-2000
Acorn, LLC New Orleans, LA
Payroll Clerk 1992-1996
Clarion Hotel New Orleans, LA
Receivable Clerk 1986-1992
Criminal Sherriff Department May 1984-October 1986
Clerk of Court
EDUCATION
University of Phoenix Psychology
Masters of Science 2009-2011
Southern University at New Orleans Psychology
Bachelors of Science 2002-2006
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